Registered: Dec 2001
Location: Holly Springs, NC
I tried to clear things up with Handspring Tech Support and I got no where. I asked why Benchmark was rating the Pro and Neo slower than the Edge and Platnum, and I got a pretty useless response...
"Thank you for contacting us, I understand you have benchmarking question for
visor pro as compared to a visor edge.
Some benchmarks measure how fast number-crunching is done, others measure
speed when handling complex graphics, others gauge text search-and-find
response time, and a number of other indices. The most comprehensive
benchmark comparisons are done between computers with a similar class of
microprocessor and operating system, measuring a Variety of Different types
of computational tasks.
When it comes to Visor family handheld computers, you will generally see
that Handspring products provide some of the most impressive benchmarks for
Palm OS handhelds. You may notice some more narrowly based benchmarks
suggest surprising things about one handhelds performance versus another.
For example, an Older model may seem to edge out a Newer model, depending on
the benchmark test used, and what it measures.
The best benchmark
Because each user employs his or her handheld in a unique way and depends on
it for different tasks, the best benchmark is always simple day-to-day
usage. Just put a Visor or Treo in your hand and use it. We designed our
Handspring products to be a great compromise between battery life, processor
speed and price.
If you have any other questions or queries, please call the Handspring
Technical Support line quoting the case number listed in the subject line of this email......." and so on and so forth.
I had also called, and got another e-mail pertaining to the speed difference that was noticed first hand, not by a benchmark utility. For this they gave the following response...
"Thank you for your email.
We understand that you would like to know why the Visor Pro is slower then
other Visors with the same processing speed.
The only difference between the Visor Edge and the Visor Pro is the memory
chip. The Visor Edge uses DRAM memory while the Visor Pro uses the SDRAM.
Also the Visor Pro has more memory therefore the refresh rate is slower then
the other Visors.
If have any questions please email or call the Handspring Technical Support
line, quoting the case number listed in the subject line of this email. This
will assist us in tracking your case for further trouble shooting...." and so on and so forth.
Anyone else want to try? Does anyone know how to get in touch with some engineers at Handspring? Do any developers know the deal? Is there an online reasource for detailed spec's on the hardware of the different models?
"Take me where my future's lyin', St. Elmo's Fire." - John Parr