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Soft Prism Button


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Topic: Soft Prism Button

roneric
Member

Registered: Aug 2000
Location: The Windy City
Posts: 11

Soft Prism Button

I've had my Prism for a little over a year. I have noticed that the power button is not as solid as it used to be and sometimes requires two or three pushes to get it to power on/off.

Since it is out of warranty, am I out of luck? I'm not sure if its worth getting repaired. Has anyone else had this problem?

12-14-2001 05:20 PM

septimus
VisorCentral Staff

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

Re: Soft Prism Button

quote:
Originally posted by roneric
I've had my Prism for a little over a year. I have noticed that the power button is not as solid as it used to be and sometimes requires two or three pushes to get it to power on/off.

Since it is out of warranty, am I out of luck? I'm not sure if its worth getting repaired. Has anyone else had this problem?

I have the same problem with the down scroll button and the power button.

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12-14-2001 05:26 PM

GSR13
Member

Registered: Apr 2001
Location: Atlanta, GA
Posts: 708

I had the same problem on both my Prisms. Short of getting it repaired, I can think of no other alternative. I am sure HS would do nothing at this point.

Hopefully just knowing you are not alone will ease a little of the pain.

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12-14-2001 08:29 PM

roneric
Member

Registered: Aug 2000
Location: The Windy City
Posts: 11

What did you do?

quote:
Originally posted by GSR13
I had the same problem on both my Prisms.

What did you do? Repair it? Live with it?

12-14-2001 09:56 PM

GSR13
Member

Registered: Apr 2001
Location: Atlanta, GA
Posts: 708

Re: What did you do?

quote:
Originally posted by roneric

What did you do? Repair it? Live with it?

Actually, when I finally returned the last one, I upgraded to the CLIE760.

Probably not the answer you were hoping for, huh.

Since your Prism is out of warranty, you might consider opening the case and taking a look. Perhaps the button has shifted a bit and you are not making good contact. It could be a simple fix.

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In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2

12-15-2001 04:55 AM

TDS_Computer
Member

Registered: Jun 2001
Location: Tucson, AZ
Posts: 108

My "Down Scroll" button was getting mushy on me about 5 months after getting my Prism. I just lived with it for a while. Last month, I did a dumb thing and got some water on my Prism and it would not start. I took of the cover, blew it dry, and my trusty prism came back to life. The interesting thing is that my "Soft" button now works perfect! Not a single problem since then. I think the contacts might have shifted a little. Pop off the lid with the screwdriver in your stylus and move the little buttons around a little.

Just don't read Avant-Go articles on your Visor while doing dishes like I did...

Doug

12-17-2001 03:58 AM

dampeoples
Member

Registered: Sep 2000
Location: Raleigh, NC
Posts: 832

It wasn't a Prism, but my associate's Solo quit working, so he opened it, blew some compressed air from a can in it and it's working fine now.

12-17-2001 04:10 AM

alanf
Member

Registered: Oct 1999
Location:
Posts: 110

Re: Soft Prism Button

quote:
Originally posted by roneric
I've had my Prism for a little over a year. I have noticed that the power button is not as solid as it used to be and sometimes requires two or three pushes to get it to power on/off.

I had the same problem. Up until a few weeks ago I was ready to replace it (I'm still under warranty, however.) But then it got a bit better - it's still a bit soft, and requires care to push it, but I no longer have to jab it two or three times. I decided it's not worth $25 (HS now charges for advance replacments - and I can't go without my Prism for the time it would take to do a standard replacement) to resolve this minor problem. Maybe you'll get lucky too! Or maybe one day I'll dismantle my Prism and see if I can fix this problem myself (unlikely).

12-19-2001 04:19 PM

alanf
Member

Registered: Oct 1999
Location:
Posts: 110

Re: Soft Prism Button

quote:
Originally posted by roneric
I've had my Prism for a little over a year. . . . Since it is out of warranty . . .

Does that mean you actually filled out that little warranty card? I never did. And, funny thing, I've noticed that whenever I call HS Tech Support they ASK when I bought my Prism. MINE will be under warranty for quite a while yet. (Hint, hint.)

12-19-2001 04:24 PM

septimus
VisorCentral Staff

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

quote:
Originally posted by TDS_Computer
I took of the cover, blew it dry, and my trusty prism came back to life. The interesting thing is that my "Soft" button now works perfect! Not a single problem since then. I think the contacts might have shifted a little. Pop off the lid with the screwdriver in your stylus and move the little buttons around a little.

Ok, I'm weird:

I don't have the guts to take my prism apart (yet), and I didn't want to try and blow into the holes (so much humidity...), so I sucked hard on the area near the power button.

It worked.

Power button's back to normal woking order. Scroll down is better now too! Have you kissed your visor today?

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12-19-2001 04:56 PM

roneric
Member

Registered: Aug 2000
Location: The Windy City
Posts: 11

Re: Re: Soft Prism Button

quote:
Originally posted by alanf

Does that mean you actually filled out that little warranty card? I never did. And, funny thing, I've noticed that whenever I call HS Tech Support they ASK when I bought my Prism. MINE will be under warranty for quite a while yet. (Hint, hint.)

They were able to look that up because I used the warranty earlier when I had to have it replaced due to the "paint problem" early on. They had a record of when I received the replacement. Good idea though...

12-19-2001 09:06 PM

OrionNE
Member

Registered: Mar 2001
Location:
Posts: 49

intersting

Let me see if I read this right..

You sucked off/on switch your buttons stiffened back up.

For some reason this just dosen't sound like the right thing to do.

I have taken my Prism apart and used a can of compressed air and cleaned it. But I was not having the problem you describe. The cushing that heald my stylis in the silo had come loose. I glued the cushing back into place and all is well now.

12-20-2001 08:23 PM

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