Registered: Aug 2000
Location: Germany
Posts: 116

quote:

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Originally posted by j762538
It was a 2 meg upgraded to 8 meg. (I have 16 on a Platinum now.)

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Yipeee - that means that it works with a Solo also and so it should work with a VDX. Looks like Handspring is not knowing what they spread.
Pretty good to know - thanks. Now I just have get one - but 449,-- US$ for a Visor Phone. Hmmm pretty expensive. Addicted to it?!

CU
Chris

Registered: Mar 2001
Location: Alabama, USA
Posts: 92

quote:

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Originally posted by ChrisMarx
<snip>

Jonecool: Thanks for that tip. Are the first sold also World phones? I mean do you know whetheer they all could handle the 900 MHz?

CU
Chris

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I don't know for a fact that all VisorPhones will handle 900Mhz but I would bet that all models are exactly the same. The firmware in my VisorPhone indicates "Phone v.1.0" Built "Dec 11, 2000 10:57:06". This phone indeed worked in Sweden(Stockholm) and Finland (Oulu and Tampere Pirkkala-changing planes at the last one).

Unless you wind up with a pre-release/beta model(firmware below v.1.0) I would "assume" that every VisorPhone module out there will work as a "World Phone". Simply changing the SIM Card from your existing phone into the VisorPhone should be all that is needed for you to have service.

NOTE-I do not work for Handspring and any of this information is based on some assumptions based on my expereince with the VisorPhone while travelling. Please validate my statements before buying one

I hope this information is helpful.

Thanks,

Jon Wagner

Registered: May 2001
Location: Helsinki
Posts: 1

What I have heard is that VisorPhone is a triband, but they did not pass the RF interference tests in Europe at first. So Handspring decided to ship in US and could not officially announce European network compatibility.

If you want data connectivity, at least in Finland you must call the operator and ask them to inititate data. It will take about 15 minutes and off you go. And the cost is some 8,5 dollars.

Wellcome and enjoy your VisorPhones in Helsinki.

Registered: Aug 2000
Location: Germany
Posts: 116

quote:

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Originally posted by jonecool


SNIP

NOTE-I do not work for Handspring and any of this information is based on some assumptions based on my expereince with the VisorPhone while travelling. Please validate my statements before buying one

I hope this information is helpful.

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This is what we exactly need! Official statements could be read everywhere - but the personal experiences are the most valuable ones. Thanks for that.
I will try to get one.

CU
Chris

Registered: Feb 2001
Location: Luxembourg
Posts: 68

quote:

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Originally posted by Matteus
What I have heard is that VisorPhone is a triband (...)

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Registered: Mar 2001
Location: Gent (Belgium)
Posts: 6

OK,

So I bought my Visor a couple of months ago (in February), with the intention to buy the VisorPhone the second it came out here. Now I read it will not work, since I have a Visor DLX.
What the ****? Please, someone really tell me they are using a VisorPhone on 900 MHz band using a Visor DLX...

Thomas

Registered: Nov 2000
Location:
Posts: 3

WORLD vISORPHONE

In Europe as we now there are two GSM networks, 900 and 1800 MHz. The world phone visor is said to be working with 900 and 1900 Mhz, which leaves a substancial part of europeans deprived of the possibilty to use the visorphone: for example in France the network of Bouygues or Orange in Switzerland which work only on the 1800 MHz frequency. Being myself an Orange customer in Switzerland, I am lost out...

__________________
Antoine
Geneva Switzerland

Registered: Aug 2000
Location: Germany
Posts: 116

Amaillard,

well, the most common net is the 900 MHz in Europe - the so called D-Net. There is a slight chance for you. Contact your provider and ask him whether you are allowed to roam. This would give you the chance to use the 900 MHz with your card. Because I have a 900 MHz phone and I used it in Switzerland. Check it out.

CU
Chris

Registered: Feb 2001
Location: Houston
Posts: 72

Since no one has mentioned Italy, I will add that my visorphone worked flawlessly in Rome and Naples over the last two weeks.

Registered: Jul 2001
Location:
Posts: 1

what type of visor model?

quote:

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Originally posted by reeseman
Since no one has mentioned Italy, I will add that my visorphone worked flawlessly in Rome and Naples over the last two weeks.

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1st
thank you in advance for any information.

can you tell us what model of visor you used in Italy?


I have a Visorphone here in Seattle ,and I use a visor deluxe
now what I don't understand is if I can use the phone with the Visor Deluxe in Europe?

I been exchanging my visor(4 times) and the phone(3 times) a number of times with the visorphone help desk, I have mentioned to them that I am taking the phone to Europe to use and no one has told me it will not work!

will it or not work with Visor deluxe?

Registered: Feb 2001
Location: Houston
Posts: 72

I have a Prism. I can't really answer your last question. HS says you should have a VPL, VPR or VE. However some people report VDX worked for them.

Registered: Oct 1999
Location: Philadelphia
Posts: 242

Let me add some comments.

First, everyone who works for Handspring and Voicestream seems oblivious to th eissues raised in this thread.

I read on the website that there is a dual band phone. The manual mentions NOTHING of this feature.

I start making calls.

I get this various information from Handspring and Voicestream:

1. Dual band isn't right. You need a tri band. (Voicestream)
2. You have to switch sims cards and get a new account. (Handspring)
3. You have to flick a switch for 900mz (Handspring)
4. You have to activate the international roaming (Handspring)
5. We don't know what they're talking about (Voicestream)

One out of every five people I spoke to seemed to know something. The rest gave out incomplete or erroneous information.

Further, the failure of Handspring to mention this in the manual or the box is outrageous.

They've simply wasted a tremendous amount of my time and turned this into a very unpleasant experience. It is, of course, the service I've come to expect from handspring. From the first, they were incompetent and understaffed and undertrained. Nothing changes.

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Registered: Oct 1999
Location: Philadelphia
Posts: 242

I was a little concerned about the comment on France.

I mostly travel in France. This year, Dordogne and Paris. Any info on compatibility of 900mz there?

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Registered: Aug 2000
Location: Germany
Posts: 116

Bring your visorphone along - it'll work.
A dual band for Europe is fine because the Visorphone works in Europe on the most spread D-Net - you will fing it all over Europe - I use it myself and it worked pretty good in France.
Of course you need to have international roaming activated from your service company in the US.

Hope this helps.

Take care and enjoy your vacation
Chris

Registered: Oct 1999
Location: Philadelphia
Posts: 242

Thanks.

So far, I think if you talk to 10 techs about this you get 10 different answers.

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Registered: Aug 2000
Location: Germany
Posts: 116

quote:

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Originally posted by Mark Squires
Thanks.

So far, I think if you talk to 10 techs about this you get 10 different answers.

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You are more than welcome. It is the same with the doctors talk to three different and you have four results.
So lets rely on our practical experience.

CU
Chris

Registered: Oct 1999
Location: Philadelphia
Posts: 242

one other question I just thought of before I'm off (assuming they let planes fly!):

--When you dial from Europe using a USA cell phone, how do you dial? That is, do I treat other USA calls as foreign calls that require USA country code or just USA Calls (which is how roaming usually works)? Are European calls local calls or treated as foreign? If I'm in France and I call a French restaurant, do I dial 011-33-1-xxxxxxx or just 01 (for Paris) xxxxxx? If you see what I mean......

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Registered: Aug 2000
Location: Germany
Posts: 116

Every call in a country is treated as a "country-call". That means when you are in France and want to dial a phone number in France you do not have to use the country code - just the city code plus number.
When you want to dial an american number from France oder Germany or whatever you have to dial 001-area code-

Hope this helps.

You are going to Europe? Well enjoy your trip and have a safe flight!

Take care
Chris

Registered: Oct 1999
Location: Philadelphia
Posts: 242

>>You are going to Europe? <<

A frequent activity. I love my Euro vacations.

>>
Well enjoy your trip and have a safe flight! <<

Thank you. Needless to say.

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Registered: Aug 2000
Location: Germany
Posts: 116

When you visit Germany and come close to Cologne be sure to drop in a note. We can meet and I will show you some parts of Cologne and at least have a beer or two.

Take care
Chris