Registered: Jul 2000
Location:
Posts: 2

Hello!

I bought the 3 year extended warranty at Staples, but someone told me its not worth it.
What do you all think? I have 30 days to cancel the extended warranty.
thanks!

Registered: Mar 2000
Location:
Posts: 43

The extended warranty is good if you plan on keeping your visor for three years. Best Buy's 3 yr. will even cover scratches. BUT, if you plan on upgrading when a new version comes out...then I don't think it is worth the price. If you plan on giving your visor away to someone you know when you upgrade then you can also give them the extended warranty.

Registered: Oct 1999
Location: Richmond, VA, USA
Posts: 64

The choice of whether to purchase an extended warranty on anything you purchase is yours, and yours alone. In my experience, I have found that about 6-10% regularly purchase ESPs on everything they buy, about 15% buy it on NOTHING, and the rest vary (they buy them on some things, not on others, just depends.

Whatever your decision, make sure that you have the entire ESP policy in writing, and you understand what the policy is yourself. It is very difficult to actually believe what a retail clerk will tell you about ESPs, because they will often be less than honest (mainly because they really want to sell it to you for the kick-back they get from the company for selling it to you). I knew one salesperson at an anonymous major electronics retailer that told all his customers that the ESP covered the battery and "dropping" of cell phones (which is bs), but the company didn't really care when they eventually promoted him to management,... guess it's the ESP dollars they really wanted,... ;-)

I actually did purchase a service plan on my computer system, which paid off when I had a double failure (CD-ROM and hard disk, both replaced, free of charge). I did not purchase it on my portable CD player, mainly because it gets a lot of abuse which wouldn't be covered anyway, nor did I purchase it on my Visor, which was purchased directly from Handspring back in October 1999 and ESP wasn't offered anyway,... But I did not have one on my PalmPilot anyway (the PPro was accidentally dropped and wouldn't have been covered by any ESP anyway,... ;-)