chipset
Member
Registered: Oct 1999
Location: Clinton, UT 84015
Posts: 71 |
Well, I ordered back on Oct0ber 5th, and I have yet to receive any *real* information as to what's going on with my order.
I called about three weeks ago, and the guy gave the standard "two weeks from now" comment. I was ok with that. Then, at two weeks and news of the 10/5 orders shipping in earnest, I called again. Got through very quickly and he said he couldn't see why it hadn't shipped. He told me to call back friday to get a tracking number.
I forgot to call on friday, so I call up on Saturday. "Sorry sir, it has not shipped. I will expedite that, if you'd like". Like, DUH.
So, I call up yesterday, it hadn't shipped. Now, I am thinking, what the hell are these people doing?
I call up today. No real news, except they believe mine has shipped.
"Can I get a tracking number with that?" ... "Sorry, I can not find one".
Hmmm, "When did it ship?" ... "It shipped yesterday..."
Hmmm... Now, I have to wonder if:
A. It shipped?
B. It Didn't Ship?
C. Will I be around if it arrives?
D. Should I order another one and see which comes first?
Anyway, I am impatiently waiting. Of course, any information provided by a CSR is simply untrustable.
I thought my experience with my first Palm OS based handheld would be much better. Then again, maybe I expect too much (reasonably informed CSRs, adequate responses, information about ship dates, etc)
Maybe tomorrow...
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