news | articles | reviews | software | modules | accessories | discussion | faq | mobile | store
VisorCentral.com >> Discussion >> Other Areas of Interest >> Customer Service
Web Order Received!!

Post a New Thread | Post A Reply

Pages (3): « 1 2 [3]   Last Thread   Next Thread
Author
Topic: Web Order Received!!    Pages (3): « 1 2 [3]
MeghannMac
Member

Registered: Oct 1999
Location: Dallas, TX, USA
Posts: 70

Talking

Mine's HERE! I got home last night to a note from Fed Ex on my door (they tried to deliver at 11:20 am and I wasn't home) and ran over to the Fed Ex office to pick up my package.

I had actually requested from Donna and Sandy that my shipping address be changed to my new office location, and they said they'd do it, but I guess the message didn't get to shipping. :-(

It's Ice, just what I ordered, and I love it!

Ordered 10/6 Web
CC Charged 11/19
Delivered 11/22

No free anything, but I don't care! I can quit pestering poor Donna and Sandy now! Hope everyone else gets theirs soon.

MeghannMac is offline Old Post 11-23-1999 04:34 PM
Click Here to See the Profile for MeghannMac Edit/Delete Message Reply w/Quote
zorloc
Member

Registered: Oct 1999
Location:
Posts: 16

Unhappy

Status the same:

CC Billed
No Graphite VisorDX

Order# 27xx

waiting in Seattle...

sigh.....

jbw

zorloc is offline Old Post 11-23-1999 08:41 PM
Click Here to See the Profile for zorloc Edit/Delete Message Reply w/Quote
chipset
Member

Registered: Oct 1999
Location: Clinton, UT 84015
Posts: 71

Post

Well, I ordered back on Oct0ber 5th, and I have yet to receive any *real* information as to what's going on with my order.

I called about three weeks ago, and the guy gave the standard "two weeks from now" comment. I was ok with that. Then, at two weeks and news of the 10/5 orders shipping in earnest, I called again. Got through very quickly and he said he couldn't see why it hadn't shipped. He told me to call back friday to get a tracking number.

I forgot to call on friday, so I call up on Saturday. "Sorry sir, it has not shipped. I will expedite that, if you'd like". Like, DUH.

So, I call up yesterday, it hadn't shipped. Now, I am thinking, what the hell are these people doing?

I call up today. No real news, except they believe mine has shipped.

"Can I get a tracking number with that?" ... "Sorry, I can not find one".

Hmmm, "When did it ship?" ... "It shipped yesterday..."

Hmmm... Now, I have to wonder if:
A. It shipped?
B. It Didn't Ship?
C. Will I be around if it arrives?
D. Should I order another one and see which comes first?

Anyway, I am impatiently waiting. Of course, any information provided by a CSR is simply untrustable.

I thought my experience with my first Palm OS based handheld would be much better. Then again, maybe I expect too much (reasonably informed CSRs, adequate responses, information about ship dates, etc)

Maybe tomorrow...

chipset is offline Old Post 11-24-1999 03:04 AM
Click Here to See the Profile for chipset Edit/Delete Message Reply w/Quote
elmorg
Member

Registered: Oct 1999
Location: Houston, Texas, USA
Posts: 46

Talking

Received Visor (reg'ler) Graphite (c'mon, it's BLACK) on 11/22 in the a.m. via FedEx Houston, TX
Ordered on 10/6 on the Web
CC charged JUST for the Visor
No belt clip (back order)

First Impressions:
Has a clean look to it
Great metal buttons
Feels more solid than old Palm
I LIKE the cover a lot
Stylus is a stylus...have a Pentopia 3way
Backlight is cool in a dark restaurant
Cradle is also clean

Surprizes:
Cover has a nice rounded look
Ridges look/feel better in person
"Slug" in back can be used to prop up @ angle
2 Date Book Icons (one is "Date Book Plus")
"Plasticy" film over glass...not bad though
Screen offset to the right a bit (better for righties with their thumb hanging over a bit)
BETTER THAN EXPECTED

elmorg is offline Old Post 11-24-1999 03:13 AM
Click Here to See the Profile for elmorg Edit/Delete Message Reply w/Quote
TmbrWolf
Member

Registered: Oct 1999
Location: Fairfax, Va, USA
Posts: 1

Post

Ordered 10/6 on web, order number 1330
recieved yesterday.

TmbrWolf is offline Old Post 11-24-1999 01:34 PM
Click Here to See the Profile for TmbrWolf Edit/Delete Message Reply w/Quote
zorloc
Member

Registered: Oct 1999
Location:
Posts: 16

Post

Well I finally figured out why I didn't have my VisorDx yet. When they shipped it on Friday they left my Suite # off the address, so FedEx couldn't deliver.

I should get it this morning....

jbw

zorloc is offline Old Post 11-24-1999 04:38 PM
Click Here to See the Profile for zorloc Edit/Delete Message Reply w/Quote
BrianH
Member

Registered: Oct 1999
Location: Augusta, GA
Posts: 10

Talking

The day has come!!

I just received a call from my office in Tampa FL that my Visor arrived! Unfortunately, I'm in Georgia at the moment. They're sending it to me by FedEx. I should have it Friday.

Here are the stats:

When ordered: 10/07/99
When Visor arrived: 11/23/99
Shipped to: Tampa FL
Method of shipment used: Express (requested)
How ordered: Online
Order #: 991007-27xx
Model Ordered: Blue Visor Deluxe

I won't know until Friday whether they got it right or not (or if there is a Serial Cradle).

Since tomorrow is Thanksgiving here in the US, let us all give thanks for the arrival of our Visors!

~~~Brian

BrianH is offline Old Post 11-24-1999 05:09 PM
Click Here to See the Profile for BrianH Edit/Delete Message Reply w/Quote
gadgetman
Member

Registered: Nov 1999
Location: Kodiak, AK, USA
Posts: 6

Cool

I finally got ONE! Well worth the wait. Be patient, and hang in there for the ones that are visor-less.

When you ordered: 10/08/1999 #28XX
When your Visor arrived: 11/24/1999 1:05pm
Where you live (city, state): Kodiak, Alaska
What method of shipment you used: Express
How you ordered (Online or Phone): Online
And the color of your Visor: Blue Deluxe
Delivered by Airborne Express. Serial Cradle on backorder.

Happy Thanksgiving!

gadgetman is offline Old Post 11-24-1999 11:54 PM
Click Here to See the Profile for gadgetman Edit/Delete Message Reply w/Quote
All times are GMT. The time now is 10:56 PM. Post New Thread    Post A Reply
 Pages (3): « 1 2 [3] Last Thread   Next Thread
[ Show a Printable Version | Email This Page to Someone! | Receive updates to this thread ]

Forum Jump:

Powered by: vBulletin Version 2.3.4
Copyright ©2000, 2001, Jelsoft Enterprises Limited.