Registered: Mar 2000
Location: Garland, TX, USA
Posts: 108

repeating resets + VP

Wow, I ran into a distressing bug this past weekend while I was on the road. Bad place to be for it too.

I've got a VisorPhone and lukily I had Hot Synced before I left. Anyway, I made two business calls and was about to make a third. I noticed that I had either roamed out of service (VoiceStream) or was under too much cover for service. I turned off the phone and turned it back on again. I got a new error message that said something like: "There is a problem with your SIM card. Re-install it or exchange it with your provider."

So I removed the phone and re-inserted the SIM card. Plugged the phone back in but the Visor didn't turn back on. I thought that was weird so I reset the Visor. It came out of reset but immediately reset again... and again, and again, and again. I couldn't stop it. So I held reset again and same thing. So I removed one battery for a few seconds, not long enough for my data to be lost.

This time, reset didn't cycle but just froze at the PalmOS boot up screen with a little blinking cursor in the upper left corner. Never came up though. I hit reset again and no change.

I tried these variations with and without the phone in the Visor. Finally, not knowing what to do, I removed the batteries long enough for a full discharge and then powered the Visor back up. It came up, but of course was blank. Lost all the information I had input into the Visor since the trip began.

And the thing is, even if I did own the 8MB backup module it wouldn't have done any good in this case. This crash occurred in the middle of use during the day. I would likely only use a backup module in the evenings.

Anyone heard of this kind of crash?

Thanks!

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Cheers,
Rob Lund
The Rob Pages
[email protected]

Registered: May 2001
Location: Canada
Posts: 18

Something similar hapened to me couple of times. This kind of thing usually occures when the batteries are weak. Check the battery status before you do soft reset. I think after reset visor requires a little bit more power, so if there isn't enough it simply can't intialize.

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