Registered: Nov 1999
Location:
Posts: 341

thanks. perhaps it started very late in Jan...

Mike

Registered: Feb 2000
Location: SW Virginia
Posts: 290

The serial number for my visor does not fit the pattern of xxxxxWWYYnnnn, where YY is the year and WW is the week of manufacture. For if it did, that would mean my visor was manufacture during the 36th week of 1990. I don't think so . According to the invoice, my visor was shipped from Handspring Nov 22, 1999, well before the DRAM problem.

Registered: Feb 2000
Location: SW Virginia
Posts: 290

Hmm, thinking about it, the format could be xxxxxWWYnnnnn, where Y is only the last digit of the year, thus making my visor the 36th week of 1999, early September. That is reasonable.

[This message has been edited by potter (edited 08-08-2000).]

Registered: Jan 2000
Location:
Posts: 16

My serial number is xxxxx0100xxxx and according to the test program did not have the flaw. When I ran the update it also reported I did not have the flaw. The payment cleared my credit card January 18, 2000.

Registered: Jun 2000
Location:
Posts: 24

The middle four of my serial # are 1000. Week 10 of 2000? I bought it at Best Buy in June. I ran the patch and did not need the the DRAM fix. I don't know how long Best Buy had the VDX in stock nor if Handspring had the chance to "fix" it before it shipped out to Best Buy.

------------------
iceman
VDX-aholic

[This message has been edited by iceman (edited 08-13-2000).]

Registered: May 2000
Location:
Posts: 321

Could there possibly be a difference b/w Handspring S/Ns and Retail S/Ns? Mine, from Amazon.com (which is being replaced- wouldn't boot) has 2000 as the #s in the S/N.

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-Jeff318

Registered: Nov 1999
Location:
Posts: 341

That would be week 20 of this year.

Registered: Dec 1999
Location:
Posts: 9

Can I ask for replacement?

My new Visor Deluxe got the DRAM problem(s/n:XXXXX200nnnnn),
I bought it from Handspring online service in July-2000, but I'm stay in Hong Kong now, can I ask for replacement?