leojbramble
Member
Registered: Jul 2000
Location: Jersey City, NJ
Posts: 170 |
quote:
Originally posted by Charo:
...It's one thing for Staples to mistakenly print the wrong price in the Staples advertisement circular and do the stand up thing and honor their mistake even though they legally would not have to do so. But to expect or even ask Best Buy to honor the Staples mistake is something else.... 
Sorry: If an item in a store is marked incorrectly... THAT could be considered a gray area, since it could have been another customer, or even the customer attempting to purchase it, who was responsible for the mis-marking. But if a store ADVERTISES a product at a particular price -- even if it's a typo -- they ARE responsible for honoring the price. It's just that most retailers, upon noticing a such a significantly costly error, would just take the merchandise off the shelves, claim to be out of stock, and give you a blank stare when you ask for a raincheck. They printed it, they have to stand by it. By the way, those 'not responsible for typographical errors' disclaimers are legally invalid, and are helpful to them only because some customers will not know well enough to call them on that bluff.
And as far as the competitor's price-matching policy is concerned, since the advertising store has to sell it to you at the printed price, it's absolutely appropriate for the customer to hold the competitor to their price-matching policy.
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07-20-2000 04:03 PM
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