Registered: Oct 2001
Location:
Posts: 203

CTIA Wireless 2002

VisorCentral is on location at CTIA in Orlando. Inside this report: Preview of Treo 270, increased battery life on early 180s, and the CDMA Treo may arrive shortly.

http://www.visorcentral.com/content/Stories/1408-1.htm

Registered: Oct 2000
Location:
Posts: 4

Replacement for Battery Management Issue?

Has anyone tried calling Handspring Tech Support to see about getting a Treo 180 upgrade or replacement to get the better battery management software going out with the newer Treos?

I called and there seemed to be some confusion but the bottom line seemed to be that they were NOT offering a replacement (or even flash rom upgrade) for early Treo owners.

Anyone else hear anything?

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

We are getting reports from HS techsupport that HS has no policy to replace early Treo's yet - but we are looking into it.

I have an early Treo myself and the battery just ran out after a day and a half...

__________________
<B>Marcus Adolfsson</B>
Editor

Registered: Mar 2002
Location: Portland, OR
Posts: 3

First Attempt at Handspring Tech Support ...

... And my first time posting at VisorCentral, though I've been "lurking" for a couple months now.

I ordered my Treo in March and am very happy with it. While I haven't had any battery problems yet, I haven't used it extensively for anything but short phone calls (half hour max) and a few data calls (which did suck the battery down). I read the article about the new software and called Handspring Tech Support ... the extent of the rep's knowledge about "new versions of the Treo software" seemed to be the fact that there are two different kinds of Treos available; the keyboard and graffiti ... no help there, obviously. After some prodding, he checked to see if software upgrades are available and came back with a "no" answer.

I wouldn't take that as a fact, but there's my experience.

I'm hoping they do allow to upgrade the software to fix the bugs ... the one I keep getting is when I try the "ListType" button (the one with the three dots on it, with the zero) it often gives me a Fatal Exception message and makes me reset ... a little annoying when trying to get a symbol that isn't on any of the keys to work.

Thanks for all the Treo information, guys. I wouldn't know half as much as I do about this wonderful product if not for this Discussion Board.

- Khy

Last edited by KhyRelic on 03-18-2002 at 10:29 PM

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

Re: First Attempt at Handspring Tech Support ...

quote:

---

Originally posted by KhyRelic
I'm hoping they do allow to upgrade the software to fix the bugs ... the one I keep getting is when I try the "ListType" button (the one with the three dots on it, with the zero) it often gives me a Fatal Exception message and makes me reset ... a little annoying when trying to get a symbol that isn't on any of the keys to work.

---

__________________
Don't like somebody? Click "Profile" on a post and then click "Ignore "so and so's" posts". Voila!

Registered: May 2000
Location: St. Paul, MN
Posts: 1429

Marcus, is that why we were cut off?

__________________
-miradu

Registered: Mar 2002
Location: Portland, OR
Posts: 3

Re: Re: First Attempt at Handspring Tech Support ...

quote:

---

Originally posted by dietrichbohn

FYI: you're not alone on this one.

---

Registered: Jul 2000
Location: Vancouver, BC, Canada
Posts: 415

But will the timemachine have springboard support? or wilit need a sled like the edge?

__________________
-thorin

I have a webcomic. You should read it, or I may do something rash. <b><a href=http://driveby.keenspace.com/>Drive-by Loitering</a></b> is updated every monday, wednesday and friday.

<!img src=http://www.frontfly.com/myrouter/vcsig2.gif alt="Soundsgood is too elite for the punks."><img src=http://www.frontfly.com/vcsig.gif ><!img src=http://www.frontfly.com/myrouter/vcsig2.gif alt="Soundsgood is too elite for the punks.">

Registered: Feb 2000
Location:
Posts: 1571

Re: Re: Re: First Attempt at Handspring Tech Support ...

It is a third party conflict issue...Either TreoButton or Powerjog is causing the problem. Do you have one of these beta progfams installed?

quote:

---

Originally posted by KhyRelic


That's actually a comfort ... the Tech rep made it seem like it must be a conflict with one of the third-party software I stuck on it, and suggested I try a hard reset then call them back if I'm still having the problem (which I have yet to do).

Would calling back and demanding a replacement unit (or whatever it is they do when they can't fix a problem) even do any good, or is the ListType problem that common?

- Khy

---

Registered: Nov 1999
Location: New York, New York
Posts: 560

Re: CTIA Wireless 2002

quote:

---

Originally posted by VisorCentral
VisorCentral is on location at CTIA in Orlando. Inside this report: Preview of Treo 270, increased battery life on early 180s, and the CDMA Treo may arrive shortly.

http://www.visorcentral.com/content/Stories/1408-1.htm

---

__________________
Felipe Garcia
Happy Treo 600 user, so far. Thanx Cingular for having an unlocked phone.

My Treo 600 is my phone, my PDA, my watch, and my MP3 player. Oh yeah, I take a picture once in a while with it. Convergence is such a great thing.

Registered: May 2000
Location: St. Paul, MN
Posts: 1429

no date on the Treo 270. Or on the CDMA Treo. I have heard rumrrs for the CDMA of EARLY 2003 (but others saying perhaps a fall release), and the 270 being perhaps summer to fall. no absolute dates though.

__________________
-miradu

Registered: Mar 2002
Location: Portland, OR
Posts: 3

Re: Re: Re: Re: First Attempt at Handspring Tech Support ...

quote:

---

Originally posted by yardie
It is a third party conflict issue...Either TreoButton or Powerjog is causing the problem. Do you have one of these beta progfams installed?

---

Registered: Feb 2001
Location:
Posts: 99

Sprint Treo this summer

Sprint / Handspring Deal to release Treo

Yipeee!!!! I knew it would pay to be patient! I can't wait, hopefully the bugs will be worked out... Any news on a stowaway for the treo?

Registered: Feb 2000
Location:
Posts: 1571

Re: Re: Re: Re: Re: First Attempt at Handspring Tech Support ...

Well you can always email hacker sans dude and tell hime about the bug...or you can wait till their is a full release version of the software. One thing that is for sure is that replacing the unit will not resolve the problem...Its not a Treo bug but a softwarfe conflict...most bugs of this type are.

quote:

---

Originally posted by KhyRelic


I have both, actually. Well, I have PowerJog and that "Button-T" program.

So I would probably need to delete these incredibly useful programs off the system in order to use the ListType button reliably? Hm, tough trade-off there ...

- Khy

---

Registered: Feb 2000
Location:
Posts: 1571

Where is the update

Where are the updates? Why does VC continue to leave us all "high and dry"?

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

I wouldn't expect the update for several weeks. Try to get your unit replaced if the battery life is really poor.

__________________
<B>Marcus Adolfsson</B>
Editor

Registered: Feb 2000
Location:
Posts: 1571

Ha Ha

Marcus Buddy!

i was referring to the new updates from the CTIA conference thing. Yoi guys gave us the impression that there would be more news coming.

Registered: Jul 2000
Location: Vancouver, BC, Canada
Posts: 415

i just watched the video... heh. so serious. I think it'd be cool if you put a little more fun, jokes and attitude into webcasts.

good work though. i love being able to watch videos of cool events i cant personally go to.

__________________
-thorin

I have a webcomic. You should read it, or I may do something rash. <b><a href=http://driveby.keenspace.com/>Drive-by Loitering</a></b> is updated every monday, wednesday and friday.

<!img src=http://www.frontfly.com/myrouter/vcsig2.gif alt="Soundsgood is too elite for the punks."><img src=http://www.frontfly.com/vcsig.gif ><!img src=http://www.frontfly.com/myrouter/vcsig2.gif alt="Soundsgood is too elite for the punks.">

Registered: Feb 2000
Location:
Posts: 1571

Kenny is shy

quote:

---

Originally posted by thorin
i just watched the video... heh. so serious. I think it'd be cool if you put a little more fun, jokes and attitude into webcasts.

good work though. i love being able to watch videos of cool events i cant personally go to.

---

Maybe Kenny is a shy guy. Perhaps they need to get a female correspondent .

Registered: May 2000
Location: St. Paul, MN
Posts: 1429

or just put some crazy hyperactive guy in.. like me hey wait..

I have been in visorvideo before! can't wait till next year

__________________
-miradu