Registered: Dec 2000
Location:
Posts: 1

I just received my first Visor. After installing the software, I was able to Hot Sync for the first two days. Since then, I am unable to connect. When I check the status of my Handspring in my desktop computer's (Windows ME) Device manager, it's not there. So I add Hardware, and select the Handspring Handheld. (It's never detected automatically, or if it is, it is an unknown device.) After performing the adding Hardware step, I was able to hot sync once. Now each time I try to connect, Windows detects an Unknown Hardware device and tries to install software for it. Device Manager shows the Unknown USB device as not working properly. I can remove it from the list, but on the next attempt to Hot Sync, it is detected again as Unknown Hardware. I have removed the Handspring Handheld from Device manager and re-installed, but no luck in getting it to work.

Any ideas?

Registered: Jun 2000
Location: Pembroke,MA
Posts: 307

If you've already done the soft reset, and stopped hotsync, and restarted it.... You might want to try this suggestion. It worked for me (in Windoze Me too!)...

http://discussion.visorcentral.com/...p?threadid=8339