Registered: Nov 1999
Location: ny,ny,usa
Posts: 17

Just to make you all feel better I ordered on 9/14 and still don't have mine. I called once three weeks ago after being on hold several times for more than an hour and they hem and hawed and had my order totally incorrect. I fixed it and they said two weeks. I called then and they said a week and a half. then I called yesterday they said 5 days I don't believe it but don't have time to fight. Pretty ugly huh?

Registered: Sep 1999
Location: Deep Space.
Posts: 76

I hear you. I also ordered 9/14 9:00 am CST. First time the CC # was bad, then the correction was lost, then the reorder was lost, and then original order was resusitated with the correct CC #. It goes on and on. What really hurts is that people who have ordered after us are complaining directly and getting their orders.

Registered: Oct 1999
Location: Plantersville, TX, USA
Posts: 109

I ordered 9/29 and they had also put my name down wrong...

What is most frustrating is that when I asked the CSR what it shows my order date as, he told me October 6th, the day they fixed the info...

So when they say September orders are priority, I have been pushed to the wayside, as you guys might have also...

Zen

Registered: Oct 1999
Location: Vancouver, BC. Canada
Posts: 57

I ordered on the 17th of Sept., I've had no errors at all in my order, and I'm still waiting. Sigh. Maybe we should form a support group.