Registered: Dec 2000
Location:
Posts: 32

Does any one out there have a phone number to talk to a real person at Amazon.com? I ordered a Prism and Targus keyboard, it was suppose to be here already but when I tracked it through UPS website all I see is a message on the 9th stating "CANCELLED DEPARTURE". UPS doesn't know what it means and Amazon isn't returning my e-mails. I'm starting to get a little upset about how Amazon treats a $550 customer order.

Registered: Jan 2001
Location:
Posts: 18

Here you go!

800-201-7575

Registered: Nov 1999
Location: Ann Arbor, Michigan USA
Posts: 790

Have you been sending emails to [email protected] ? That's where this page says problems with orders should be addressed.




[Edited by PDAENVY on 01-11-2001 at 04:29 PM]

__________________
Jeff

Registered: Dec 2000
Location:
Posts: 32

Many Thanks!

Thank you tj829 for the #. I called them and not only are they going to send another shipment out UPS 2nd day, but they are also going to put a return label in the box for me just incase the other one some day comes through.

[Edited by razorpit on 01-11-2001 at 06:04 PM]

Registered: Nov 2000
Location:
Posts: 714

[email protected] is HORRIBLE. It took them about a week to reply to my e-mail and correct a billing error. I'm still waiting on them to e-mail me back about replacing my Prism. It seems they're under staffed and still back logged from Christmas.

__________________
Matt Nichols
[email protected]

Registered: Nov 1999
Location: Ann Arbor, Michigan USA
Posts: 790

quote:

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Originally posted by Matthew Nichols
[email protected] is HORRIBLE. It took them about a week to reply to my e-mail and correct a billing error. I'm still waiting on them to e-mail me back about replacing my Prism. It seems they're under staffed and still back logged from Christmas.

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__________________
Jeff