Registered: Aug 2000
Location: Cincinnati, OH USA
Posts: 107

Yesterday, after I received the Thinmodem Plus and set everything up according to all the directions, things went fine. Browsing, e-mail, etc. All the modem setting and network settings are correct. The phone line I am using definitely does have a dial tone. Now, whatever I do, the modem will not dial out. I have checked everything. Sometimes, the software tells me there is no dial tone, sometimes, it says it cannot find servers (e-mail, or browse-it or any other). Other times, it just times out.

I don't know what to do at this point. Hoping someone here can help.

Thanks again for your help.

__________________
MANY BLESSINGS!
Peace and Every Good!


Michael W. Cristiani
[email protected]

Registered: Sep 2000
Location:
Posts: 33

Reading your post, it isn't clear whether you were able to successfully browse and get e-mail after you first set up your Thinmodem Plus, or whether you were only 'successful' and putting in the settings.

We would suggest you give Card Access Tech Support a call.

-Card Access

Registered: Aug 2000
Location: Cincinnati, OH USA
Posts: 107

quote:

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Originally posted by Card Access
We would suggest you give Card Access Tech Support a call.

-Card Access

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__________________
MANY BLESSINGS!
Peace and Every Good!


Michael W. Cristiani
[email protected]

Registered: Sep 2000
Location:
Posts: 33

Sorry about that...! It looks like we had inadventently dropped the line from our Support page. Its back now.

The support number is 801-492-4750 ext. 15

-Card Access