Registered: Aug 2000
Location:
Posts: 7

Installed MS Office 2000, Restarted computer, now I can't Hot Sync. Press button, Visor trys to sync, but computer does not see Visor.

Any Ideas?

Registered: Aug 2000
Location:
Posts: 7

Seems to be working now

Uninstalled MS OFfice (Only had Word and Excel installed)

Restarted computer, Hot Sync worked. ReInstalled Office (Word and Excel) Hot Sync worked, but not Avantgo would not sync. Reinstalled Avantgo and now everything seems to work. I hate MS stuff sometimes.

Registered: Feb 2000
Location:
Posts: 34

I believe that your experience is not unique. I also have been unable to sync after installing Microsoft products recently. I downloaded the new MS Explorer software from the web; it crashed my computer 3 times during the download, and after successfully installing it the 4th time I could not hotsync. It also wiped out all my settings and preferences in Hotsync Manager and in Outlook Express. When I emailed Microsoft describing the problem they basically told me to send my email to another department. I promptly deleted the MS Explorer from my desktop. You should check your settings and preferences in Hotsync Manager and any other Microsoft software you have installed to see if that is preventing you from syncing.