Registered: Oct 2001
Location:
Posts: 6

Mystery apps - won't work, won't go away

I've installed two applications of my Visor Edge� -- namely, ThinAir and Yahoo!Mail -- and neither one works at all, nor shows up in the list of deleteable applications.

When I say "won't work" I mean nothing happens when I tap them. The name highlights and that's it. It's almost like they contain nothing more than a name and icon. Furthermore, when I select "delete" or "info" neither one shows up on the list of files installed on the Visor.

Is there a way that I can delete these files from a backup on my computer and use Hot Sync to delete them from the Visor? In fact, can this be done anyhow -- whether it solves this particular problem or not?

And finally, yes, I do have (working) Internet access via the Edge (in case anyone was going to point out that I would need that in order for these programs to work).

Thanks for any help and/or pointers.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Working internet access? Is that via a Springboard module that contains flash memory where the offending apps might be stored (as opposed to the Edge's RAM)?

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Registered: Oct 2001
Location:
Posts: 6

quote:

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Originally posted by MarkEagle
Working internet access? Is that via a Springboard module that contains flash memory where the offending apps might be stored (as opposed to the Edge's RAM)?

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Registered: Mar 2001
Location: San Diego, California
Posts: 441

Sounds like you've got some PQA's installed. Those require special libraries to be loaded in order to run. PQA's show up as icons in the launcher in OS 3.5+ but won't do anything without those libs.

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Registered: Oct 2001
Location:
Posts: 6

quote:

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Originally posted by ashmed
Sounds like you've got some PQA's installed. Those require special libraries to be loaded in order to run. PQA's show up as icons in the launcher in OS 3.5+ but won't do anything without those libs.

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Registered: Feb 2001
Location:
Posts: 447

I think you have to Warm Reset, delete them in the launcher, then soft reset. Also, re-install any Handspring patches after that, because a Warm Reset deletes them

Registered: Feb 2001
Location: Pullman, WA
Posts: 130

A warm reset delete's HS patches? AFAIK, it simply loads the OS without loading the patches, or any hacks; do a soft reset, and the patch is active again.

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AMMO - Providing the enemy the opportunity to die for his country.

Registered: Jun 2001
Location: Tucson, AZ
Posts: 108

Deleteing phantom apps

Download the "Filez" program from Palmgear. It will locate all of the files on your edge (not just apps & a few others like the Launcher delete utility). It works more like a "Windows Explorer". YOu should be able to locate the offending files and delete them with this program.

Doug