Registered: Oct 1999
Location: Lancaster, PA, USA
Posts: 2

Cradle Pins losing contact with Visor

I have a Visor Deluxe on its second cradle. I purchased one of the first Visors ages ago. About a year ago, the first cradle stopped hotsynching unless I bent the pins in the cradle before each hot synch. I worked it like that for a few months then got a replacement under warranty. Now about the same number of months into the second cradle I am bending pins again.
Does anyone else have this problem?
Although Handspring was very good about replacing the cradle, I stopped recommending Visors to friends until I could determine if this problem recurred on the second cradle. It has and I wonder if this might be a design flaw in the cradle to visor connectors.

Registered: Apr 2000
Location: Oakland, CA USA
Posts: 61

Contact wear?

I had a VDX from way back when they started shipping too, and eventually the gold on the hotsync contacts wore away until it wouldn't sync any longer.
Take a look at your VDX, and see if there are dull spots where it hits the cradle. Bending the pins may be getting it to contact an area that isn't worn.

No fix for this that I know of, except replacing the connector.