Registered: Sep 2000
Location:
Posts: 20

Well, with great regret and deep sorrow, I sent my Visor Phone packing. Believe you me, this took a great deal of pensive consideration and rationalization!

This all started in my disappointment with the Yada Yada modem (no connectivity at my residence and lots of inexplicable fatal errors). I then convinced myself that Visor Phone was the holy grail of wireless connectivity. Everything a geek could want and more.

I bought the Visor Phone without a service agreement two weeks ago. I longed for its Voice, Internet, E-mail and SMS promises. I was first taken back by the $500.00 price tag for us heathens who already posses GSM capabilities. But as you know, one can talk himself into anything and I did.

After fighting data connectivity problems and poor voice quality (incoming and outgoing) with both earpiece and handset for over a week, my visorphone is on it�s way back to Handspring. I do not have the time to work through the data connectivity issue. There are too many variables involved to trouble shoot (ISP, Voicestream, and Handspring). And two of the three don�t understand what it is I�m using or trying to do. As for the poor voice quality (with four bars of signal strength)I don't thing a software fix could come close to remedying this issue.

So I�m searching here today with a heavy heart, for anyone who has experienced these problems and come to the same conclusion........Visorphone.......your just not ready yet!

Registered: Oct 2000
Location: Here
Posts: 213

So are you saying that a GSM phone works fine in your coverage area but the visorphone does not? I think you should quantify your problems rather than blaming the visorphone as not being ready !

Registered: Sep 2000
Location:
Posts: 20

Maybe my expectations were too high. Of course there is plenty of GSM coverage in my area. I would not be ranting if there were not. The phone sounds like a tin can with or without the headset. Ohhhh wait, I hear the drums of the Handspring Loyalist Coalation beating. Run George, Run!

Registered: Nov 2000
Location:
Posts: 33

I feel sorry for you, because I understand how you fell . I too have had similar problems, especially in the data site, after following your suggestions, still/ could not connect with data, so I had to D/C my data plan and continue with regular minutes, now I have no problems accessing the net, is quite fast this way probably not cheap. but it works very well with regular minutes, I believe that until handspring does not make an agreement with voicestream the data package wont work well. so some of us will have to wait.
About the sound, yes it is not the best, but I believe it's a GSM problem, rather that VS phone, as I also have the nokia 8290 and voice is not as good as my old startac 7790 by sprint.
About the earpiece, just the handspring one is only pretty but totally useless,
I am using one by platronics with volume and microphone control works rather well..
So Jim I only wished I had your courage to return my visorphone, and wait for something better, but so far I liked more than I hated, so some of us will be here holding the front.
thanks for your help.

Registered: Sep 2000
Location:
Posts: 20

Kmendez

Thanks for the consolation. I really liked what the Visor phone had to offer. Boy was it neat! In retrospect, I think you are correct about the problems lying with the network and not the hardware. But the end result remains the same, mediocre service. So my 500 bones and I, will lie up somewhere letting the wireless war rage. We will try to join in when some of the losers have expired. Wow, being on the fringe of technology is expensive and time consuming huh. I'll probably give HS another try when they roll out Voicestream support and square away that headset issue. I'm sorry my findings with Voicestream did not help. Good luck up at the front!

Registered: Jan 2000
Location:
Posts: 434

VisorPhone for data access

quote:

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Originally posted by kmendez
. . . so I had to D/C my data plan and continue with regular minutes, now I have no problems accessing the net, is quite fast this way probably not cheap. but it works very well with regular minutes . . .

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Registered: Sep 2000
Location:
Posts: 20

My data service was not activated and I was able to dial into my ISP. This was through Voicestream. I would imagine that every carrier could be different. Particulary those rolled out with the Visorphone release.