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Beware of Office Depot and Backup Module

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Topic: Beware of Office Depot and Backup Module    
munkeyhed
Member

Registered: May 2000
Location:
Posts: 13

Angry

In September, I bought the 8 meg Backup Module from Bureau en Gros (Office Depot here in Quebec, Canada). The unit wouldn't restore from backup, so I returned it, and had it replaced. No problems, I thought, until...

at the end of November I get a phone call from a friend, who was checking out the new Visor Prism at this same store. All the contents of my Visor (er, make that my life) were on public display! My daily journal, banking info.... everything.

It sounds too outrageous/nightmarish to be true. Unfortunately it isn't.

So, if your Backup Module seems to not work, do yourself a favour and don't exchange it (especially at Bureau en Gros). Burn it, destroy it, and spend the money on a new one.

The worst part is Bureau en Gros 'can't find' the original module, so my life is floating out there somewhere...

munkeyhed is offline Old Post 12-09-2000 10:45 PM
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Kupe
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Registered: Jul 2000
Location:
Posts: 106

What a nightmare - I wonder if there is some way to initialize them?

Kupe

Kupe is offline Old Post 12-10-2000 02:54 PM
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zelchenko
Member

Registered: Sep 2000
Location:
Posts: 117

how about this

Backup your data with Backupbuddy, do a hard reset, use the backup module to backup your blank databases, then restore with backup buddy.

zelchenko is offline Old Post 12-10-2000 03:41 PM
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MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

The BackupBuddy option would work. However, since not everyone uses it, it's not really a viable one, and it wouldn't do any good for a lost or stolen module.

What makes sense to me is that the Backup Module needs a security feature, like a password. This way, a Restore (and even a Backup) could not be done without entering it. A Delete Contents command would be nice, too. Maybe I'll suggest it to Handspring...

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MarkEagle is offline Old Post 12-10-2000 04:34 PM
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JHromadka
VisorCentral Staff

Registered: Sep 1999
Location: Texan in Calgary for a while
Posts: 1361

Arrow

I think you should be able to start backing up then hit cancel. Then the backup isn't good anymore.

I haven't tested this theory.

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James Hromadka
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JHromadka is offline Old Post 12-10-2000 10:48 PM
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