Madkins007
Member
Registered: Mar 2001
Location: Nebraska- the Good life
Posts: 695 |
quote: Originally posted by Yorick
I don't understand why one would want to use a "self-serve" checkout for grocery or the library. I get it when it comes to gas, tollbooths, or banks, etc -- you're not likely to run into a problem or wrong price. Groceries, any number of things could be in the system incorrectly, what a hassle. The library, it would be too easy to walk out without checking out (does happen, shockingly). Automated fast food gives me the willies -- not very enthused about machines preparing my food. On the other hand most of what one gets at the grocery store is prepared by a machine ...
At our libraries, the books are magnetically encoded, so you cannot leave the protected exits with a book without decoding it- which the self-service checkout does 100% of the time, and the human librarians (who have to pass it through a scanner to read it and a seperate machine to decode it) forget to do about 5% of the time (I really HATE the buzzers!)
The machine is usually faster and less crowded- although it has the same quirks all bar-code readers have now. The scanner ALSO is coded for the thickness of the book, so you cannot slip an extra under it and decode both.
Personally, I like it because it frees humans up to HELP other humans, and automates a process that usually does not an experienced librarian to accomplish. My wife, on the other hand, prefers the human touch and like to chat with the librarians.
......
Now- what process would you LIKE to see automated like this?
I would vote for an automated driver's license renewal system in a heartbeat. Go to a kiosk (located where it can be monitored by some sort of athorities) and stick your old license in it. Do the test(s), get your picture taken, answer some questions. While you are doing this, a scanner is comparing your photo/fingerprints to those on record, and checking your driving record.
If everything is OK, it takes your money and spits out a new license. Every so often, it would instead flag people for a real driver's test or some other check.
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