Registered: Jul 2000
Location: Beverly, MA
Posts: 125

On a number of threads there has been discussion on the meaning of the colored dots inside the Visor case. These often appeared on the battery door on the serial number label, and sometimes inside the Springboard slot. Some ventured that blue dots meant that the DRAM had been checked. Others had red and white dots, some had no dots at all. Well, I emailed Handspring tech support about this, and here's the response. I think I probably would have gotten a different response had I contacted their R&D/engineering department about this (does anyone have a contact in that dept.?), but anyway:

Dear Peter R. Wood,

Thank you for your email. As far as I know, there is no significant meaning to the dots.

Thank you,
Handspring Technical Support

--- Original Message ---
From: "Peter R. Wood" <[email protected]>
Received: 07/28/2000 07:58am Eastern Standard Time
To: technicalsupport <[email protected]>
Subject:

telephone:978.524.3481
zip_code:01984
TO_ADDR:[email protected]
TO_NAME:technicalsupport
pim:Palm Desktop
email_address [email protected]
operating_system:Win98
name:Peter R. Wood
cradle_type:USB
product:Visor_Deluxe
inquiry_type:Other
installed_software:YES_Installed
type_computer:PC
comments:A number of us on the Visorcentral.com discussion board are
wondering what the colored dots on the battery door of our Visors
signify. I for example have a blue dot. Others have white and red
dots. Do these have any special meaning? It has been speculated that
the blue dot means that the unit was tested for the DRAM issue and
passed. Any insights would be helpful. Thanks!

Registered: Jul 2000
Location:
Posts: 3034

Maybe the dot denotes the sex of your visor? Male (blue), female (red), or neuter (white)?

------------------
"The mind is like a parachute. It doesn't work unless it's open." - Frank Zappa

Registered: Nov 1999
Location: Redwood City CA
Posts: 472

Most likely the little blue dots denote something entirely tedious and uninteresting, like which work shift assembled the Visor or that it's time to insert a new roll in the label printing machine.

Registered: Jul 2000
Location: Washington, DC, USA
Posts: 10

blue dots on the battery door = refurb, they are also accompinied by a new/different serial number sticker-I should know I just got one today and am pissed

Registered: Nov 1999
Location: dynamic!
Posts: 189

Blue Dots = Quality Tested = No DRAM issue

Registered: Aug 2000
Location:
Posts: 5

mrknowitall Wrote -
>>> ---------------------------------
>>>Blue Dots = Quality Tested = No DRAM issue

Incorrect... I just got a replacement unit for one with a bad IR port (which was a replacement for one with the DRAM bug). Little Blue dot on the battery case.. and the test slip still under the cover... all the tests showing "PASS" .. except for one.. "MemoryType ... FAIL". Sure enough, tested bad for the DRAM error, and was horked enough to give FATAL EXCEPTIONS soon as I loaded my data into it.. needless to say, I'm waiting for the FedEx guy (again, he's getting to know me too well) and the person I spoke to on the phone (STRANGELY ENOUGH the same person that took the exchange for the bad IR port) was not pleased with someone in QC and was gone a long time when I told him what was wrong.. was even LESS happy when I told him about the test strip...

... but they do get the replacements out pretty quick.

[This message has been edited by Londo (edited 08-02-2000).]

Registered: Feb 2000
Location:
Posts: 1571

Londo:
Yours must have slipped. MrKNowitall know what he is saying he is not called that for nothing. Handspring CS says that Blue Dot = NO DRAM..... at least it should not have it.