Registered: Oct 2000
Location:
Posts: 443

visorphone won't work outside usa

i got this from handspring today. what the heck is this person talking about?
Thank you for contacting Handspring.

When VisorPhone is used with Visor Solo, Visor, or Visor Deluxe, it operates
in a frequency band used only in the United States. However, future Visor
products will be designed to allow the VisorPhone to work in other areas of
the world. There will also be a version of the VisorPhone available early
next year, which will be sold in Canada and will operate at Canadian
frequencies.

If you need further assistance please reply to this email or call
1-888-565-9393.

Regards,
Melissa
Email Response Team


is this information not considerably out of date?

mc

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

The visor phone that is available now will not work outside of the US. It is a single band phone and will only work in North America.

HS is supposed to make a tri-band version of the phone.

Registered: Feb 2000
Location: El Segundo,CA
Posts: 374

This thread says people have used the phone outside the US. (no reports of Canada use) http://discussion.visorcentral.com/...ighlight=europe

__________________
My Treo has more memory than I do.

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

That's good to know. It is pretty strange though. I could swear that HS said that they only had the GSM1900 band in it.

Registered: Mar 2000
Location: Garland, TX, USA
Posts: 108

Taken from Handspring's VP product page:

quote:

---

** VisorPhone is a 900/1900 MHz world phone and can be used internationally with a corresponding international roaming service from the respective carrier. Handspring recommends using a Visor Prism, Visor Platinum or Visor Edge handheld with VisorPhone when using the product as a world phone as they are best optimized to run on both the 900MHz and 1900 MHz bands.

---

__________________
Cheers,
Rob Lund
The Rob Pages
[email protected]

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

Hrm...I could have sworn when it was first released, it was only 1900. There was a huge outcry when upon its first release about it only being single band. Maybe they changed it.

Registered: Jul 2000
Location:
Posts: 3034

Originally posted by sluggo:
Hrm...I could have sworn when it was first released, it was only 1900. There was a huge outcry when upon its first release about it only being single band. Maybe they changed it.

It was and they did. As noted, though, the issue with being used as a world phone now is evidently that the Visor Solo, Basic, and Deluxe don't perform as well with the 900MHz band. Considering the supposed problems in the 800MHz CDPD band with the Minstrels, that's not really surprising.

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

Ah, Ok. Thought I was getting senile for a minute there.