bclancy
Member
Registered: Nov 2002
Location:
Posts: 5 |
I am using: Visor Pro
Number of free Digital Link modules: 2
Number of activated DL modules: 1
Comments:
Activated one DL's under 300 anytime minutes/$30 plus $10 for "unlimited Vision". Suprisingly enough, I think Sprint is
confused on how what can/can't be done with the DL. In spite
of the Handspring site indicating that the Visor is *not* Vision
compatible, the customer representatives (at least 3 of them
that I talked to) indicate that the DL (they call it the "AirPrime
SpringBoard 3000") can have "Vision" put on it. They added it
to my plan. So far, "My Current Usage" shows both that I have
"unlimited vision" and that I'm still being charged "ca$ual u$age".
Two sprint reps (from dialing "*2") indicated that this problem
will persist until the end of the current billing cycle and that it
will go away at the start of the next billing cycle. They indicated
that I should call them back after the current bill is issued and
get a credit for the "ca$usal u$age". I complained loudly after
the first day of usage and expressed my discomfort about having
to rack up false casual usage charges and have the onus on me
to correct this. As a test and precident, I got them to credit me
for the first day's worth of causal usage: ~2 hrs for ~$50.
12/12/2002: Comments on above paragraph, BEGIN:
+ After 1.5 months of incorrect billing, I called Sprint to resolve
+ this issue one way or another. Once the facts obviously
+ spoke for themselves, they quickly agreed they were wrong
+ about the SB-3000 being compatible with 3G Vision. They
+ credited my account to cover their misinformation and I
+ swithed my plan to $5 extra per month to use my "minutes"
+ for wireless web.
END of above comment.
One Sprint rep mentioned to me that a 2nd phone line with
shared minutes is free (even on the $30/300min plan). I'll
probably go for that plan and combine my phone with my wife's.
If this works as they say it will, I'll get two phones and move
from 250->300 anytime minutes, plus have unlimited web and
unlimited nights/weekends for $5 more than my wife's current
plan. Also, I will have only paid ~$10 shipping for my phone
plus a spare. Each phone also has a plantronics over the ear
headset. The voice quality is good on the other end but I
hear some latent echo on my end. Maybe a better headset
would correct this, but I don't know.
12/12/2002: Comments on above paragraph, BEGIN:
+ The rep was also wrong about the "add a phone" pricing.
+ They corrected the info by saying I can combine two phones
+ and share minutes by paying and extra $20 on a $40/month
+ plan. (Just like their web site said all along.)
END of above comment.
I'd be interested in finding out if anyone has already "added
vision" to a DL. or if I'm the first one trying this approach.
I think maybe Sprint might be put "wireless web" on my DL and calling it "vision" (even though the speed may be slower). If the
only 3G data feature missing is the speed, and the data is
"slow but unlimited", this may be acceptable for my purposes of
getting email web page reading at a reasonable price. Again,
if you have already done this, write a note to this discussion to
put my mind at ease.
12/12/2002: Comments on above paragraph, BEGIN:
+ I'm wondering if Treo users connect to "Network" as a
+ user other than "Web". If so, one of us daring people should
+ try and see if they discriminate Wireless Web and Vision
+ by the generic user name used.
END of above comment.
thanks,
Bob Clancy
__________________
====================================================================
Got Software? Bob Clancy
I can find bugs before your customer does! http://members.verizon.net/~nubble/
====================================================================
Last edited by bclancy on 12-12-2002 at 09:31 PM
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10-31-2002 04:56 PM
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