Registered: Jan 2002
Location:
Posts: 2

Nexian still in business?

Greetings! This is my first post on this board. I was wondering if anybody happens to know if Nexian is still in business? Or do they just have really lousy customer support??? I've sent two emails, neither of which have been answered. Also, their website seems to be quite messed up. Well, at least when I've tried to navigate it, there seems to be a lot of dead links and 404's.

Kind of a shame, really, as I just picked up the HandyGPS Pro and external antenna. I'm rather quite impressed by its performance. I managed to get position locks a number of times while indoors, and when I used the external antenna on the top of my car, the unit locked onto nearly every satellite on the screen. Using Mapopolis v.4.0.2 and their Platinum+GPS map, I could track my progress on the map quite accurately.

Anyway, thus far I like the HandyGPS Pro a lot, but I'm not thrilled with the lack of customer support. I'd be even less thrilled if they are no longer in business!

Registered: Apr 2001
Location: Atlanta, GA
Posts: 708

I believe they are still in business. Based on their website they are developing products for the iPaq as well.

Concerning their website, everything seems fine to me. I found no dead links and got no errors.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2

Registered: Jan 2002
Location:
Posts: 2

Thanks for the reply. I'll have to check out their website again.

Still, it would be nice if Nexian bothered to answer their customers' email!

Registered: Feb 2002
Location:
Posts: 1

RE: Apologies

We reviewed our e-mails and were not able to find one from you and we apologize for having missed it. Please e-mail all inquiries to [email protected] and we will attempt to respond as quickly as possible.

Thanks,
Nexian Support