Registered: Jul 2001
Location: Portland, Oregon. Currently Laos
Posts: 2
Visor display dims then fades away.
Visor was working fine. Display upon switching on is fine for a few seconds then starts to dim until it is unreadable. Currently travelling with Visor, and hope that this problem can be fixed while I am on the road. Always used Alkaline batteries, and changed them when advised. Unit has never been dropped, always handled with care.
Any input appreciated
Thanks
07-13-2001 10:50 AM
miradu
TreoCentral Staff
Registered: May 2000
Location: St. Paul, MN
Posts: 1429
hmm. I've never heard of this happenine (sorry!) Have oyu tried a soft-reset? hard reset?
if you have, and it still doens't work, call handspring tech support, and they should be able to arrange for you to get a new one overnighted to you..
__________________
-miradu
07-13-2001 04:54 PM
dtplink
Member
Registered: Nov 1999
Location: San Diego, CA
Posts: 153
Don't forget warm reset
A warm reset is something I rely on when I'm (re)installing software that has a button assigned to it. Seems like always get a Fatal Error during the hotsync installation. So I do a warm reset (hole down the up arrow while reset with paperclip) and things go perfectly. I just have to remember to do another soft reset after the hotsync and hotsync again to backup (BackupBuddy) the new version etc.