Registered: Jan 2001
Location:
Posts: 16

Yesterday my life was perfect. I walked home from work, bouncing along to a new remix of Madonna, then a nice latin beat called Ariba, and onto Lady Marmalade by Pink/Mya... I placed my Prism for a recharge when I go home like I do every evening the went about the business of being me.

Watched Tina win a mill and went to bed.

Woke up this morning and started on my walk to the office and all of a sudden the headphone jack back to not work. It has to be jiggled around, just seems like a weak connection. Battery is fulled charged. I have never dropped the SG, never sat on it, or casually thown it in my bag. I did however leave it on a chair in the Philly airport, that was a big panic scene, but another story. But that would not cause the jack to freak out. It is about 4 months old (yes purchased before the price drop).

I called the good people at Palmgear and they have not called me back, not that I really expect them to.

Has this happened to anyone else or am I just the victim of evil Washington DC Condo gremlins with nothing better to do that break expensive gadgets.

Any input would be appreciated.

Registered: Dec 2000
Location: Baltimore, MD
Posts: 260

quote:

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Originally posted by Darren64
I called the good people at Palmgear and they have not called me back, not that I really expect them to....

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Registered: Jan 2001
Location:
Posts: 16

I tried that first this is what is posted on Good's website:

"We've done our best to build Good Products that need minimal support. And we hope that our FAQs will answer most of your questions.

If you do need assistance, please contact our exclusive distribution partner, Palmgear, at (817) 640-6558, ext. 260, Monday through Friday from 9AM to 6PM central time or email Palmgear at [email protected]. A representative will be happy to assist you"

I was kind bummed about this because I don't find PG to be a very responsive company. It has been my experience that when they are good, they are great. When they are bad, the really suck.[COLOR=royalblue]

Registered: Oct 2000
Location:
Posts: 443

quote:

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Originally posted by Darren64
Woke up this morning and started on my walk to the office and all of a sudden the headphone jack back to not work. It has to be jiggled around, just seems like a weak connection. Battery is fulled charged.

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Registered: Jan 2001
Location:
Posts: 16

MC - Thanks for the tips.

I never used the earphones that came with the SG. I bought a sort of expensive pair of the behind the head earbuds with an L connector.

I tried three sets of earphones with no difference. I typically carry the VP in my jacket/breast pocket. I am very careful with my toys so I know that have not jammed it or anything like that, literally it went from working fine yesterday to all jacked up today. Weird.

Thanks again.