Registered: Jul 2001
Location:
Posts: 10

Can't Hotsync

Please forgive the newbie question, but if I disconnect my hotsync cable do I have to reinstall the drivers or do anything special next time I plug it back in? Reason is I disconnected the cable and now I can't hotsync anymore. It gets stuck at "Connecting with the desktop" screen and then gives me an error. Hotsyncing worked perfectly before.

Registered: Not Yet
Location:
Posts: N/A

Try resetting your handheld. That usually does it for me.

If still doesn't work, reboot the desktop PC AND the handheld. That has never failed for me.

Hope that helps.

Registered: Mar 2001
Location: pittsburgh, pa
Posts: 72

Re: Can't Hotsync

quote:

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Originally posted by rmorlino
Please forgive the newbie question, but if I disconnect my hotsync cable do I have to reinstall the drivers or do anything special next time I plug it back in? Reason is I disconnected the cable and now I can't hotsync anymore. It gets stuck at "Connecting with the desktop" screen and then gives me an error. Hotsyncing worked perfectly before.

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I'm not sure if it is the case with all computers but any time I disconnect my Hotsync cable I have to reboot before I can sync again.

Vicki

Registered: Jul 2001
Location:
Posts: 10

Thanks for the assistance, but unfourtunately I still can't hotsync. I rebooted the PC and reset my Visor (just poke the button on the back, right?) several times and nothing worked. I've had my Visor for a year and use it regularly and this is the first problem I've had. My last sync was over a month ago. In that time, the only thing I did to the cradle was unplug it. Anything else I could try?

Registered: Dec 2000
Location: Toronto, Canada
Posts: 75

Are you using a SERIAL or USB cradle? If it's a USB, try plugging it into another USB port... That may correct it.

Registered: Jan 2001
Location:
Posts: 278

Also if it is USB try the Handspring registry cleaner software that they have. Like a 300kb download.

--David

Registered: Jul 2001
Location:
Posts: 10

Thanks! The registry cleaner program fixed the problem. I was starting to wonder if I broke the cradle somehow.