Registered: Aug 2000
Location:
Posts: 77

PiDirect Email

Did any of you get emails from PiDirent lately that sent a whole bunch of unlock codes for different reg codes??? Whats up with that?

Registered: Apr 2001
Location: Bismarck, ND
Posts: 114

Re: PiDirect Email

quote:

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Originally posted by thepromoter
Did any of you get emails from PiDirent lately that sent a whole bunch of unlock codes for different reg codes??? Whats up with that?

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J. Sean McKay, Ph.D.

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"In every work of genius....
we recognize our own rejected thoughts."
--Ralph Waldo Emerson
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Registered: Apr 2000
Location: Hawaii
Posts: 99

Yeah, got the same pidirect email as you guys, hope I didn't get double charged as well .

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garinballbarin

Registered: Feb 2001
Location: Grand Junction, Colorado
Posts: 9

Pi Direct---- ughhh....

I am pretty ticked with Pi Innovations and pi direct.

I ordered Pi Direct on Palm Gear, and it took them six full days to get the blasted unlock code to me. I will admit that I didn't download the software before buying (I had ordered a MemPlug CF at the same time and I wanted to have the software ready when it arrived). BUT no where on the product description page on palm gear did they indicate that you needed to submit a long convoluted regcode to get the unlock code. WHY they can't just generate a code based on the Palm user name is beyond me. This is the ONLY software I have ever bought that used that route.

Anyway... after six days I did finally get the code, and I have to say that I am pretty disappointed with the software. Yes, it allows you to sort programs into different subdirectories, but you can only run files out of the path you specify in the pi direct preferences. PLUS they want you to limit executables to about 50 files in a directory.

More importantly, I am finding that my Prism is taking a performance hit when I use Pi Direct. Everything seems slower. And I am even running over-clocking software (FastCPU).

While I was thrilled with the idea of having 64MB of storage, I am not particularly impressed with the implementation of Pi Direct, and I will probably just use it when I need to travel and need to bring a lot of files with me. I think my 16MB Hagiawara flash module is a much better solution for day to day usage.

Of course... what really should happen is for the concept of executing files from storage media to be built into the Palm OS itself, and not require additional software. Oh well... done venting.

Mike

Registered: Dec 2000
Location:
Posts: 152

Re: Pi Direct---- ughhh....

quote:

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Originally posted by mgizzi
I am pretty ticked with Pi Innovations and pi direct.

I ordered Pi Direct on Palm Gear, and it took them six full days to get the blasted unlock code to me. I will admit that I didn't download the software before buying (I had ordered a MemPlug CF at the same time and I wanted to have the software ready when it arrived). BUT no where on the product description page on palm gear did they indicate that you needed to submit a long convoluted regcode to get the unlock code. WHY they can't just generate a code based on the Palm user name is beyond me. This is the ONLY software I have ever bought that used that route.

Anyway... after six days I did finally get the code, and I have to say that I am pretty disappointed with the software. Yes, it allows you to sort programs into different subdirectories, but you can only run files out of the path you specify in the pi direct preferences. PLUS they want you to limit executables to about 50 files in a directory.

More importantly, I am finding that my Prism is taking a performance hit when I use Pi Direct. Everything seems slower. And I am even running over-clocking software (FastCPU).

While I was thrilled with the idea of having 64MB of storage, I am not particularly impressed with the implementation of Pi Direct, and I will probably just use it when I need to travel and need to bring a lot of files with me. I think my 16MB Hagiawara flash module is a much better solution for day to day usage.

Of course... what really should happen is for the concept of executing files from storage media to be built into the Palm OS itself, and not require additional software. Oh well... done venting.

Mike

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I realize you're venting, but what would happen if PI Tech had generated a code based on Palm user name? People would complain that they could use PiDirect on only one of their Visors. At least this way, you could store the reg code on the MemPlug, then transfer it over to whatever Visor your MemPlug happens to be plugged into, regardless of what the Palm user name is.

I agree that the Hagiwara is probably better for everyday use, but its usability comes at a price of ~$9 per MB while CF or SM cards can come in at <$1 per MB. Also, with a separate card reader, you still have access to docs and files on the external memory card w/o having to work through the Visor to access them.

As for your last point, I think it's pretty ironic that one of the PalmOS's biggest strengths, its ability to run programs from the same RAM that it's stored in, now presents problems when users want to run programs from external memory cards. Maybe we should get used to PocketPC/WinCE-type thinking, where users have to decide how much of their handheld RAM to dedicate to running programs and how much to dedicate to storage. Inevitably, it will come to that.

Registered: Feb 2001
Location: Grand Junction, Colorado
Posts: 9

Re: Re: Pi Direct---- ughhh....

quote:

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Originally posted by dvIceT


I realize you're venting, but what would happen if PI Tech had generated a code based on Palm user name? People would complain that they could use PiDirect on only one of their Visors. At least this way, you could store the reg code on the MemPlug, then transfer it over to whatever Visor your MemPlug happens to be plugged into, regardless of what the Palm user name is.

I agree that the Hagiwara is probably better for everyday use, but its usability comes at a price of ~$9 per MB while CF or SM cards can come in at <$1 per MB. Also, with a separate card reader, you still have access to docs and files on the external memory card w/o having to work through the Visor to access them.

As for your last point, I think it's pretty ironic that one of the PalmOS's biggest strengths, its ability to run programs from the same RAM that it's stored in, now presents problems when users want to run programs from external memory cards. Maybe we should get used to PocketPC/WinCE-type thinking, where users have to decide how much of their handheld RAM to dedicate to running programs and how much to dedicate to storage. Inevitably, it will come to that.

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Registered: Dec 2000
Location:
Posts: 152

Re: Pi Direct---- ughhh....

quote:

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Originally posted by mgizzi


Yup, I was partially venting. But regarding the regcode, I think that:
1) It is incumbent upon them that they make the need to do this clear on their description on the Palm Gear site. Had I known, I could have saved several day's worth of frustration. As it was, they took FOUR days before even alerting me to the missing regcode issue.

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Sorry. I didn't mean to gloss over your reg code issue. There's no excuse for not telling the customer what's needed in order to issue a reg code.

Increasing numbers of VFS-enabled programs and soon-to-be-beta-tested MemPlug VFS may present a partial solution to the performance issue, allowing access to data on the external memory card without PiDirect's overhead.

Registered: Dec 2000
Location:
Posts: 1

I am going through the same disaster. I ordered the PiDirect software 7 days ago and still do not have a reg code. I have replied to 4 different emails and still cannot get the point across, HOW DO I GIVE THEM THE REG CODE FROM MY PALM! I know where to find but not where to send it. I can find no explination of how to do this on thier website. If anyone could help me resolve this I would appriciate it.

As a side note, does anyone else find it a little odd that the box claims that any type one CF card will work with the Memplug. I wish i would have known this wasn't true. I wasted $70 on a card that isn't compatible. I found this out after the fact though the yahoo groups website.

This is turning into the absolute worst experience I have had with any company. When you purchase a product you expect it to work when you bring it home, not two weeks later.