Registered: Feb 2001
Location: Texas
Posts: 47

Prism turns off! argh!!!

I've recently been plagued with my Prism turning off unexpectedly. I've had this unit for about 6 months without any problems until now.

It usually begins this behavior when I first get the low battery message (at 30%). The screen will just go black, and pressing the ON button results in a flicker -- sometimes it will turn on and most times it won't. I have to repeatedly press the ON button until I get lucky and the screen reappears.

Anyone else have this problem? I called HS support and they told me to do a hard reset and see if it happens with a simple system load, which it does. I'm ready for a new unit.

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and so it goes ...

Registered: Jun 2000
Location: Jackson, Mississippi
Posts: 51

turn off

I've had the same problem, though I haven't noticed it happening in connection with the low battery message. Mine seems to happen in spurts, like a three or four times one day then not again for a couple of days.

Registered: Feb 2001
Location: Texas
Posts: 47

Re: turn off

quote:

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Originally posted by BillC
I've had the same problem, though I haven't noticed it happening in connection with the low battery message. Mine seems to happen in spurts, like a three or four times one day then not again for a couple of days.

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and so it goes ...