Registered: Jan 2001
Location: Denver
Posts: 46

PIDirect II Recovery Problems

I have an Edge and use a Memplug with PIDirect II to back it up. I also hotsync daily.

Recently, I backed up my unit and did a hard reset on it to clear the memory (was loaning it to a friend for a couple days). When I got it back I hard reset it again and then tried to use PIDirect II to restore my data. When the restore was complete and the unit was soft reset, I got a fatal error that lock it up solid. I hard reset and restored again. This time I got some memory error and had to reset again. I repeated the process two more times. Each time I got some sort of error that crashed the unit.

Forgoing the memplug, I just hot synced the unit with my PC. I hotsynced it last right before I did the original backup. After the hot sync, all my data was back and the unit worked great. Experimenting a bit, I used the memplug to make a backup again, hard reset, and tried to restore. Same error problem occurred. Hot syncing worked fine.

I never had any problem with backups or restores with my HS backup module. I get no errors when I backup with the memplug, but restoring seems to fail everytime. Makes the backups kind of useless.

Anyone know what might be going on?

Thanks,

Mike

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Registered: Jan 2001
Location: Misplaced Canuck in Charleston SC
Posts: 257

Do you use a stowaway keyboard?

There have been issues reported with the keyboard driver during the restore process.

You can read additional details about it and how to avoid future problems at www.launchplug.com

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Registered: Jan 2001
Location: Denver
Posts: 46

Inhibiting the keyboard worked. Thanks!

You have no idea how many hours I wasted trying to figure this out. Pitech should put some reference to it on their website. I certainly couldn't find it.

Mike

__________________
___________________________
To steal ideas from one person is plagiarism; to steal from many is
research.