Registered: Mar 2000
Location: Cape Elizabeth, ME USA
Posts: 73

Left Prism recharging overnight while a 5MB medical reference was being HotSynched via Serial Cradle.

Battery indicator showed about 20% charge, yet the charge light indicated full charge.

Handspring technical Support answered the phone call instantly, and the advice was to Soft Reset.

Charging perfectly now.

Lesson: Don't leave the Prism charging overnight while simultaneously HotSynching a large, slow amount of stuff.

Registered: Feb 2000
Location:
Posts: 1571

Soft Reset

A soft reset is like a computer reboot. It will resolve most minor problems that popup.

Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

Re: Soft Reset

quote:

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Originally posted by yardie
A soft reset is like a computer reboot. It will resolve most minor problems that popup.

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I tried it and I still have a 15 page paper due tomorrow !

__________________
-Joshua
Abortion: Darwinism at its finest.

Registered: May 2000
Location: Highland Mills, NY
Posts: 65

Is it bad to leave the device in the cradle charging??

Registered: Mar 2000
Location: Cape Elizabeth, ME USA
Posts: 73

Prism Recharge Problem

A Handspring Technical Support person stated that it was theoretically possible for a conflict to occur while simultaneously charging and HotSynching.

Another Handspring Technical Support person stated that one should remove the Prism from the cradle after completion of charging, and not leave it in the cradle overnight.

On more direct questioning, both people stated that these were their theories about my particular problem, and that they have not had contact with other Prism customers with the same problem.

Compac's Windows CE book says don't leave theirs on the cradle more than 5 minutes after fully charging!

All I can tell you is don't try this at home, kids.

HotSynching the PDR via serial cradle while recharging when the USB cradle has a Handspring Visor Deluxe in it is a bad combination.

Just ask Richard Prior, who, when asked how he caught on fire, said:
"I mixed Oreo cookies and Non-Fat milk."

Clearly, these problems are that of an abuser. I use the Handspring more than anyone. I overload it with 32MB worth of medical stuff, type and edit tons of documents, print, beam, capture images, and generally overclock the system with about 150 3rd-party software programs.

I crash and burn more often than most users turn their PDAs on.

The Prism has been recharged three times today, but then again, I've been hammering it all day.

Handspring is a robust system, and it can take the heat.
But sometimes it can only take so much.

I'll try to be gentler and not challenge it so much by leaving it in the cradle when it's topped off.

And I promise to never again HotSynch while charging.

In sum, I don't think these are problems to the moderate, social user.

Bruce, The PDA P.A.

[Edited by BHansen on 11-06-2000 at 06:25 PM]

Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

Is there something like the ASPCA for visors?

__________________
-Joshua
Abortion: Darwinism at its finest.

Registered: Mar 2000
Location: Cape Elizabeth, ME USA
Posts: 73

Prism Recharge Problem

Addendum 11/11/2000:

Dell verifies I toasted my Mother Board, and will replace it quickly.

I think I need to go to PDAA meetings to deal with the consequences of my addiction, and learn to modify my behavior.

Bruce, The PDA P.A.