Registered: Sep 2001
Location:
Posts: 2

Another solution to hotsync unter Windows XP

Hi!

After installing the latest Palm Desktop Software from Handspring
on a new Windows XP machine, my prism couldn't hotsync or
only at start/restart. Here is how I solved it:

Go to "device manager", expand the "usb controller" tree, right click on "usb-root-hub", select "properties". Then click on the
last tab "energy management" and uncheck the line "computer can shut down device, to save energy".
For each usb port, there is an "usb-root-hub". So you have to
repeat this procedure.

Now I have no problems with hotsyncing anymore.

Hope this could help you.

Regards
Kris

Registered: Jul 2001
Location: Tucson, AZ
Posts: 366

We're not worthy. We're not worthy. Thanks to your tip, I got my Visor to sync. For the last week with XP when I tried to sync, the computer locked up. Now I got it to stop locking up, helped it find the drivers, and synced my Visor

Now everything works!!!!

Merci,

Jason

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