Registered: Dec 2000
Location:
Posts: 5

HS 8M flash module problem - help me!

I bought this from somebody a few days ago. When I was trying to run 'Metro' directly from the module, my platinum was suspended with an error message. So I just removed the module and pressed reset button, and the platinum was recovered. But after that, whenever I insert the module, there is an error message like this,

"Fatal Alert
DataMgr.c, Line:3362, Null
dbID passed"

I don't know how to reset the flash module(format?) because the error occurs first when I insert it. Can anyone help me? Does anyone have same problem with me?

Attachment: flash module.jpg
This has been downloaded 65 time(s).

Registered: Apr 2000
Location: Inglewood, CA, USA
Posts: 390

Sounds like the module was corrupted when it was removed while there was an error. (Next time, try a reset while the module is still in...) I would contact Handspring's technical support. They might be able to give you instructions on how (if it's possible) to recover.

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Registered: Dec 2000
Location:
Posts: 5

Solved!!

1. Install Hagiwara module format program
2. Hard reset with upper button with the module in
3. Run format program and format the module

I think Handspring should provide the program like Hagiwara. Anyway, luckly I could format the module. Thanks, everyone.