Registered: Dec 2000
Location: Grand Junction, CO
Posts: 18

Sending email with Sprint Digital Link

I really like almost everything about my Digital Link (been using it since November), but I'm having trouble sending email with it. Everytime I send email outside of my domain, I get the following error:

"addressing error <[email protected]> relaying denied"

I'm not dialing in to any server, I'm using the Sprint web service. My outgoing server is set to the same one as my domain and desktop email program.

Any ideas are appreciated.

Rick

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Rick
Grand Junction, CO

Registered: Feb 2000
Location: London, UK
Posts: 92

Sprint is your internet provider in this case, and you need to find a mail server that will accept mail from Sprint customers and relay it - typically, an ISP does this itself.

The message from your mail server is perfectly correct. To prevent it being used by Evil Spammers From Hell, it has relaying denied - that means that it will accept mail from people within its own domain to send to anywhere, like your PC at home emailing me, or someone at Visor Central. But when a connection arrives from outwith its domain, like an AOL account, or your Visor when it's connected through Sprint, then it will only accept mail for its own domain. Attempting to send messages anywhere else will produce the 550 Relaying denied message.

So, you need to do one of two things:

a) Find a new email server to use, that will allow relaying from Sprint customers. But make sure you have permission to use it.

or

b) Alter the settings on your own mail server. One solution, if you have control over the server, would be to enable POP-before-SMTP relaying, which is pretty simple in modern sendmail installations; on some systems you can switch it on with a simple option in the admin (eg on a Cobalt RaQ).

With POP-before-SMTP you can send mail through your server to anywhere, but only if you've also recently checked mail on that server within a specific time window. For example, on my server I have this set to 15 minutes. As long as I've checked email within 15 minutes, I can send from the same address through my server, as if I'm at home.

(This Check-before-send, incidentally, is why if you use Lookout Distress you sometimes need to press the send and receive button twice, since it does things in the wrong order).

Nigel.

Registered: Dec 2000
Location: Grand Junction, CO
Posts: 18

Thanks Nigel

I will check with my Domain host and see what they can do.

Rick

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Rick
Grand Junction, CO

Registered: Jan 2001
Location:
Posts: 125

Ya, I had the same problem. I'm using Eudora on a Samsung I300 (combo phone/palm device) and wasn't able to send email. I found out in order to send email, instead of clicking the "send" mail option, everytime I want to send something, I click "send and receive mail" instead and it works just fine. However, this will not work for all servers. Another solution is to create a dialup to your ISP on your visor/digital link combo and then you will almost surely be able to send email that way. You can also send email with Yahoo but you have to have the return email address as your Yahoo address as well. Finally, you can look into a pay service such as gopherkink for like $20/yr (www.gopherking.com).

Marty

Registered: Dec 2000
Location: Grand Junction, CO
Posts: 18

Send/Receive did the trick

Nigel and yourself hit the problem on the head...I didn't even think about that part of the equation. Now my domain email works perfectly with the Visor/Sprint combo and I am a happy camper. If 3G materializes this summer, then we will all be even happier.

I do have to say the newest version of the Palm Eudora program works very well and includes syncing with Outlook...nice.

Rick

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Rick
Grand Junction, CO