Registered: Mar 2001
Location:
Posts: 1

After a week of using VDX the screen commands respond sporatically and the slightest squeeze or bending of unit gives these awful virtical streaks. I contacted Handspring and they were good about sending out a refurbished unit. The CS guy never heard of these problems and I can't find similar posts.
Could using a homemade screen protector cause this(a cut out overhead projector transparency touching under the plastic).
From your experiences with second or third units, how many are satisfied with the "refurbished" units?

Registered: Sep 1999
Location: Boston, Massachusetts
Posts: 22

I have had two refurbished Visor Deluxe units: my original Visor stopped responding to the buttons and Handspring promptly replaced it a no cost; a butter-fingered airport security person dropped the replacement and Handspring promptly replaced it for an $85 screen replacement fee.

Both replacement units have been quite satisfactory.