Registered: Feb 2002
Location:
Posts: 9

Visorphone quandery: I want the free phone AND I want to keep my current Tel #

On a related note to the below thread on locked/unlocked Visorphones, I'm thinking of getting a Visorphone to replace my existing Motorola handset. Already having Voicestream month-to-month service (the only servie I've ever had with them), I figured why not get a free phone, even if it means committing to a 1 year plan. One big problem: Handspring/VS is telling me I can't just switch over to the new phone; I have to give up my current number/VS account.

Now, if according to the above post (and another thread it was linked to) Visorphones aren't locked, I don't understand why VS can't reprogram my current SIM for the new account. They program these things all the time; it's not like if you lose your SIM or it malfunctions you have to get a new Tel #. They will also let you change phones, and you can change plans and, I believe, even numbers.

I'm convinced there's some way to do this, and I'm wondering if anyone else has been in this position and solved the puzzle.

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

Call them up. Say hi very nicely to the rep. Ask to speak to that rep's supervisor. Tell him/her what you'd like. Be very nice.

pray.

...it costs handspring time and energy to set up a free vphone with an account... perhaps more time than is worth it for them

....you know, the ideal situation would be a conference call bewteen a supervisor at HS, VoiceStream, and yourself. Then you could all get it figured out.

Good luck, but I'm not optimistic for ya.

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Registered: Feb 2002
Location:
Posts: 9

And I'd probably need to send them my current SIM to be reprogrammed, too.

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

quote:

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Originally posted by pcherash
And I'd probably need to send them my current SIM to be reprogrammed, too.

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