Registered: Sep 1999
Location: Midland, Texas
Posts: 231

I get e Fatal Error just as the 'cleaning up' process _seems_ to complete after a hotsync. This is a new problem that only happens sporadically. (I have added and removed several programs in the last few weeks, including the OS patch, but I do not recall exactly when the crashes began occuring.) I'm at a loss here. Can anyone shed some light on this?

Thanks,
tyler

Registered: Mar 2000
Location: San Diego, CA USA
Posts: 89

Tyler,

I would be helpful to know what operating system you are using, and which cradle (USB or Serial).

Ed

Registered: Sep 1999
Location: Midland, Texas
Posts: 231

Oops, I wrote my first post entirely too late last night. I'm not sure what I said either!

I tried to say that I have installed the new OS patch, which means I am now running OS 3.1H3 (without the memory glitch). I am using both a USB cradle and cable with no difference in results (two different machines, one at work and one at home).

I am also running nine hacks, but none of those are new in the last few weeks.

BTW, thanks for your response.

tyler

Registered: Feb 2000
Location: SW Virginia
Posts: 290

It may be an errant application. There is a launch code (sysAppLaunchCmdsyncNotify) that is sent after the Hotsync (I assume during or after the "cleaning up" time) to all applications which had a change made to one of their databases. If some application is not handling this launch code correctly, it could easily cause the symptoms you are seeing. If the problem were not intermittent, I would suggest disabling all the Hotsync conduits, and then re-enable them one at a time until the problem reappeared. Sorry this is not much help, but maybe it can shed some light on the problem.

Registered: May 2000
Location:
Posts: 209

In addition to potter's suggestion, you may also want to perform a "warm" reset before HotSync'ing-- if that works, that at least tells you one or more of your apps or Hacks may be the culprit (and it may not be the physical app/Hack-- their preference(s) files can get corrupted and exhibit wierd behaviors).

Warm reset instructions can be found here.

Registered: Mar 2000
Location: San Diego, CA USA
Posts: 89

Tyler,

You didn't mention which Desktop OS you are using. The syncronization problems can be very different depending on which OS you are using. Are you using Windows 95, 98, NT, 2000 or Macintosh or Linux?

Registered: Sep 1999
Location: Midland, Texas
Posts: 231

Thanks for all the help!

My desktop OS is Win98, but the desktop portion of the sync is done before the crash happens. I think potter is on to something so off to experiment I go. I'll report back with my findings.

Thanks again,
tyler

[This message has been edited by tyler (edited 08-09-2000).]

Registered: Sep 1999
Location: Midland, Texas
Posts: 231

After much fiddling, I have determined that my Visor was choking on PhlegmHack . De-activating this Hack has solved my problems. I have yet to try it, but I am going to try to reinstall to rule out a corruption of the app. If this is not the problem I will notify the author.

Thanks again for all your help. Any others experience this issue with PhlegmHack? Any ideas why this might be choking on the clean up?

tyler

Registered: Oct 1999
Location: Baltimore MD, USA
Posts: 717

quote:

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Originally posted by tyler:
After much fiddling, I have determined that my Visor was choking on PhlegmHack

---

Registered: Jan 2000
Location:
Posts: 434

Contact the author, he has a interim version that seems to work fine with the Visor, including the 8MB Springboard.

Registered: Sep 1999
Location: Midland, Texas
Posts: 231

Remarkably, I have fixed my problems, and I still have Phlegm Hack. It turns out that somehow during a hotsync the expense conduit was crashing, and this in turn resulted in a fatal exception during the clean up process after the HotSync ONLY IF I HAD PHLEGM HACK INSTALLED! Reinstalling the desktop software fixed whatever the expense conduit was doing wrong, and now I am error free even with PhlegmHack installed. So I guess PhlegmHack is not to blame, though I don't understand all I know about the FORMER trouble I had.

tyler

P.S. Thanks for all the help.

[This message has been edited by tyler (edited 08-19-2000).]