wwwiz
Member
Registered: Oct 1999
Location: Long Beach, CA, USA
Posts: 19 |
I'm very disappointed in the Total Recall module. I had high hopes, since a recorder seemed to be an ideal extension for the Visor.
I had envisioned being able to grab my Visor (for instance, while driving or in a dark environment) and simply push a button to begin a recording. But with the Total Recall module plugged into the Visor there is no access to the unit's buttons. You have to have the time and ability to turn on your Visor, locate the program icon, tap to open the program, then tap the onscreen command to begin a recording. It's a more useful device as a stand-alone unit since only then do you have immediate access to the record button.
Another problem (noted in another thread on this board) is that their Desktop syncing application is buggy and numerous users, including myself, are not able to make it work. I have emailed the Targus service reps and received no useful advice. I called the 800 tech support number and talked with someone who had absolutely no familarity with the product. I was promised a more thorough solution/response within 24 hours. It's been over a week and I've yet to hear back from them.
As far as simply recording with the module installed in the Visor, it's OK. Sound volume is fairly low, so you'll need a quiet environment to hear the playback, and sound quality is adequate enough for the purpose of dictation. The Visor's battery level definitely takes a dive when using the module.
All in all, a flawed but sometimes useful product from a company that doesn't seem to take customer service very seriously.
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