Registered: Sep 2000
Location: Redwood City, CA
Posts: 30

I purchased the Total Recall module - it is great for the car or other places where grafitti entry is out of the question. It works fine in the cradle and fine in the Visor DX I have. But when I sync it has problems. I sync but nothing shows up on the TR desktop... I called Targus who suggested that first I install the latest version of hot sync manager... after that change the batteries, do a soft reset etc etc. I have done so but syncing now only allows ONE of the many files on the TRM to make it to the desktop. And that one file won't play....

Has anyone else had this problem? If so what can fix it?

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Registered: Oct 2000
Location: Arlington, TX
Posts: 334

You have to have the module in your Visor when you hotsync to get the files to transfer. Try that.

Rick

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Rick

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Registered: Sep 2000
Location: Redwood City, CA
Posts: 30

Partial Recall

I did have the module inserted but only the one file appeared (I checked - there were seven files on the module both labelled and unlabelled, categorized and uncategorized)

Any other ideas?

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Registered: Aug 2000
Location: New Braunfels, TX
Posts: 10

Re: Partial Recall

quote:

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Originally posted by Calverta
I did have the module inserted but only the one file appeared (I checked - there were seven files on the module both labelled and unlabelled, categorized and uncategorized)

Any other ideas?

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Registered: Mar 2001
Location: Champaign, IL
Posts: 200

My hotsync manager reports 3.1.0Hb. If you go to http://www.handspring.com/support/softwareup.jhtml there's an updater for the Vdx from July 2000; I think that's what I had installed.

Registered: Aug 2000
Location: New Braunfels, TX
Posts: 10

quote:

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Originally posted by dalamar70
My hotsync manager reports 3.1.0Hb. If you go to http://www.handspring.com/support/softwareup.jhtml there's an updater for the Vdx from July 2000; I think that's what I had installed.

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Registered: Sep 2000
Location: Redwood City, CA
Posts: 30

Reply to Doug

Doug, I did fix the problem - I found 3.1 on Handsprings website - http://www.palmgear.com/handspring/...el=178&SID=

But I think the problem was compounded because[groans with embarassment] I didn't have the boxes checked on the screen showing what files were on the Visor.... (check them to transfer tho' it doesn't say that anywhere in the documentation....)

Having said that I cannot transfer the files now (I reinstalled 3.1 for another reason) so let me know if you get yours to work.....

Andrew

__________________
The cool/smart/intelligent/dumb phrase that usually appears here.

But remember...

If there is more than one possible answer - it isn't a dumb question!

Registered: Aug 2000
Location: New Braunfels, TX
Posts: 10

Re: Reply to Doug

quote:

---

Originally posted by Calverta
Doug, I did fix the problem - I found 3.1 on Handsprings website - http://www.palmgear.com/handspring/...el=178&SID=

But I think the problem was compounded because[groans with embarassment] I didn't have the boxes checked on the screen showing what files were on the Visor.... (check them to transfer tho' it doesn't say that anywhere in the documentation....)

Having said that I cannot transfer the files now (I reinstalled 3.1 for another reason) so let me know if you get yours to work.....

Andrew

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