potter
Member
Registered: Feb 2000
Location: SW Virginia
Posts: 290 |
quote:
Originally posted by john q public
1) Q: Have you every got your wife's Palm IIIxe to sync to this computer?
A: No. I just got it last night and tried several times to Sync - no luck.
Okay, then my feeling here is that the USB and Handspring software is just a wild haring. We need to concentrate on the COM ports.quote:
2)Q: Could you verify that you modem is indeed COM2?
A: Yes. When I went to the control panel, modem, then properties, it showed COM2 (also when I reinstalled the HotSync Manager and had the internet on, it gave two options for the Serial port, and # 2 was busy, thus confirming that my modem is # 2).
That is a good conformation. So the Palm IIIxe cradle is most likely either attached to COM1 or to a disabled port.quote:
3) Q: How many physical COM ports do you have on the back of your computer?
A: I dont know. Will check this evening. COM ports are just the 1" or so Serial connections, correct? Meaning they are all the same size as the one being used by the serial cradle, correct?
Serial ports on Windows boxes are typically that. Most defiantly if the box was built in the last three years. Though as mentioned by BEN, they can be a larger connector, the size of the parallel printer port, but with the opposite gender. That is the opposite gender of a parallel port, but the same as the smaller serial port. Typically Win-Boxes that are made now a days have two of the smaller serial ports on the back. However under BIOS control, the ports may be disabled, or mapped to be different COM ports.
If there are two serial ports on the back, try attaching the Palm IIIxe to the other port. Could be that the current one is disabled.quote:
4) Q: Does this computer have an IR port?
A: I am not sure what this exactly. Please explain a bit if you have a chance.
You can go by BEN's description, or we can just skip this point until we get into the BIOS settings below.quote:
5) Q: Could your check your BIOS settings to see what COM port are enabled?
A: Please advise how I could do this.
When one first powers on the computer, there is usually a message that flashes on the screen about how to get the BIOS setting or to get the system setup, or some such message. Usually it asks for you to press some key, such as the F1, F10, Delete, or Insert. However you only have a couple of seconds to respond before it continues with the boot up process.
Once in, you will be presented with a ruff menu to select and set various things about your computer. General advice here, don't change anything that you don't know what it does. Anyways, explore these menus and see if you can find anything about the serial ports. Often there are setting for the two serial ports, allowing one to set: The address, the interrupt, enable/disable and some times redirect to the IR port. If you find these, could you report back what they are currently set to?
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02-26-2001 04:09 AM
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