news | articles | reviews | software | modules | accessories | discussion | faq | mobile | store
VisorCentral.com >> Discussion >> Other Areas of Interest >> Customer Service
Gone!, but not forgotten. "Visor Received Log"

Post a New Thread | Post A Reply

Pages (2): [1] 2 »   Last Thread   Next Thread
Author
Topic: Gone!, but not forgotten. "Visor Received Log"    Pages (2): [1] 2 »
sdavida
Member

Registered: Oct 1999
Location: West Hollywood, CA 90069, USA
Posts: 126

Red face

Imagine my horror.

After months of work, hundreds of updates, and over 770 Visors received, my poor log has been summarily deleted.

Dave

sdavida is offline Old Post 02-18-2000 07:13 PM
Click Here to See the Profile for sdavida Edit/Delete Message Reply w/Quote
paulapplegate
Member

Registered: Feb 2000
Location:
Posts: 2

Smile

Well, time to start a new one then :-)

Date Ordered: 2/14/00
Date Arrived: 2/18/00
Place: Xenia, OH
Shipping: Express
Shipped: Express
Color: Graphite

paulapplegate is offline Old Post 02-18-2000 09:34 PM
Click Here to See the Profile for paulapplegate Edit/Delete Message Reply w/Quote
sdavida
Member

Registered: Oct 1999
Location: West Hollywood, CA 90069, USA
Posts: 126

Angry

Perhaps, but I won't be maintaining it.

I can't believe that after so much work (on everyone's part), VisorCentral's staff would simply delete the topic without comment.

Unbelievable.

Dave

BTW - I have the data from the old log in MS Access. If anybody would like it, I'll be happy to send it via e-mail.

sdavida is offline Old Post 02-18-2000 10:05 PM
Click Here to See the Profile for sdavida Edit/Delete Message Reply w/Quote
Chronos
Member

Registered: Jan 2000
Location: Potomac, MD
Posts: 22

Exclamation

This is a shame, but I've noticed the website has been down sporadically today, with some non-functioning links as well. Perhaps there was an issue, and Visorcentral.com is trying to restore the site ASAP.

Chronos is offline Old Post 02-18-2000 10:30 PM
Click Here to See the Profile for Chronos Edit/Delete Message Reply w/Quote
JHromadka
VisorCentral Staff

Registered: Sep 1999
Location: Texan in Calgary for a while
Posts: 1361

Arrow

I don't know why anyone would delete it. I'll check with Marcus to see if we can get it back. It would be a shame to lose it; you could see a real improvement in shipping times.

------------------
James Hromadka
VisorCentral.com
Personal Website: http://www.Hromadka.com

JHromadka is offline Old Post 02-19-2000 05:07 AM
Click Here to See the Profile for JHromadka Edit/Delete Message Reply w/Quote
Eug
Member

Registered: Nov 1999
Location: Toronto, Ontario, Canada
Posts: 434

Post

Yes, that was truly beautiful work. Hopefully there's a backup somewhere.

------------------
Eugene Hsieh
Editor, VisorCentral FAQ
Come visit my homepage.

Eug is offline Old Post 02-20-2000 07:03 AM
Click Here to See the Profile for Eug Edit/Delete Message Reply w/Quote
Kalbrook
Member

Registered: Oct 1999
Location:
Posts: 6

Post

yes I am also sorry to see it gone. I have used it as evidence of improvement by Handspring to convince some friends of mine to purchase Visors but were turned off by all the negative comments that seem to occupy this board.
I hope it can be returned or if sdavida cannot maintain it, then at least the graphs or links to them be made available.

Kalbrook is offline Old Post 02-20-2000 04:56 PM
Click Here to See the Profile for Kalbrook Edit/Delete Message Reply w/Quote
marcus
VisorCentral Staff

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

Exclamation

Still haven't found any explanation for why the post is gone. On monday I will go through the raw data that makes up the discussion board, and see if I can find any remains of the post in there.

Marcus

marcus is offline Old Post 02-20-2000 07:25 PM
Click Here to See the Profile for marcus Edit/Delete Message Reply w/Quote
D ev R ay 4Real
Member

Registered: Nov 1999
Location: Enumclaw, Wa
Posts: 268

Post

Perhaps it got too long?

D ev R ay 4Real is offline Old Post 02-20-2000 08:44 PM
Click Here to See the Profile for D ev R ay 4Real Edit/Delete Message Reply w/Quote
SHAFT
Member

Registered: Feb 2000
Location:
Posts: 2

Smile

Ordered 2/15/00
Received 2/18/00
Place Atlanta GA
Shipping Express
Shipped Express

SHAFT is offline Old Post 02-20-2000 09:07 PM
Click Here to See the Profile for SHAFT Edit/Delete Message Reply w/Quote
paulapplegate
Member

Registered: Feb 2000
Location:
Posts: 2

Talking

I used the log as well. I did not want to wait too long for a PDA, so I did a very bad thing....purchased a Palm Vx for myself...checked this LOG and saw that they were shipping the Visor's in about 5.21 days. I knew then it was time to give the Palm Vx to my girlfriend and get a Visor.

It came in 4 days :-)
Paul

paulapplegate is offline Old Post 02-21-2000 07:16 PM
Click Here to See the Profile for paulapplegate Edit/Delete Message Reply w/Quote
MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Post

If it's gone for good, that would be a real shame. I, too, used it to show people how things were improving.

Then again, with the Visor about to hit retail, maybe it's a moot point since most people will probably go the "touch-and-feel" route now.

It was nice while it lasted, though...

------------------
MarkEagle - Ice is nice!

MarkEagle is offline Old Post 02-22-2000 02:09 AM
Click Here to See the Profile for MarkEagle Edit/Delete Message Reply w/Quote
sdavida
Member

Registered: Oct 1999
Location: West Hollywood, CA 90069, USA
Posts: 126

Thumbs up

Marcus,

It looks like you may have resolved the speed issues that have plagued this site recently, congrats.

Have you had a chance to look into the missing log?

If you can recover it, I'll update it.

And BTW, I'm sorry that I jumped to the conclusion that it had been purposefully deleted. I have a tendency to flame first, and ask questions later. I am seeking professional help.

Dave

sdavida is offline Old Post 02-25-2000 10:03 AM
Click Here to See the Profile for sdavida Edit/Delete Message Reply w/Quote
LadyVixen
Member

Registered: Feb 2000
Location: Orlando, FL
Posts: 9

Wink

I ordered my visor on Febuary 19th and recieved it today! I ordered a visor deluxe blue with a serial cradle and backup module! I am very happy with the product...so far anyways Customer service also seems to be good even though they did have problems in the beginning!

LadyVixen is offline Old Post 02-25-2000 05:54 PM
Click Here to See the Profile for LadyVixen Edit/Delete Message Reply w/Quote
PyroJoe56
Member

Registered: Feb 2000
Location: NY, USA
Posts: 19

Wink

AWESOME!!! I ordered my on 2/21 (president's day) and got it on the 24th That's THREE business days I ordered just a BVD!! Keep up the good work handspring :
: :How come some people are still experiencing delays?: :

PyroJoe56 is offline Old Post 02-25-2000 06:55 PM
Click Here to See the Profile for PyroJoe56 Edit/Delete Message Reply w/Quote
Sharpie
Member

Registered: Feb 2000
Location: San Diego, California
Posts: 16

Talking

Ordered Graphite VDX 2/21 rec'd 2/25 (express shipping)

Ordered Graphite Visor 2MB 2/17 w/ serial cradle, not received as of 2/25 6:43 p.m. Pacific...

Of course, I ordered the VDX to replace the 2MB and I didn't order another serial port because I figured I'd get the one with the 2MB first. Now I must wait to sync. Murphy's Law in action!!

------------------
has anyone seen the FedEx driver?

Sharpie is offline Old Post 02-26-2000 02:45 AM
Click Here to See the Profile for Sharpie Edit/Delete Message Reply w/Quote
Kimberly
Member

Registered: Feb 2000
Location: Berkeley, CA USA
Posts: 2

Angry

Ordered: October 6, 1999
Received: NEVER
Credit Card Charged: Jan 5, 2000
Date Shipped: NEVER

Now is that lame or what?????

Kimberly is offline Old Post 02-26-2000 10:20 PM
Click Here to See the Profile for Kimberly Edit/Delete Message Reply w/Quote
norpilot
Member

Registered: Dec 1999
Location: Tonsberg, Norway
Posts: 1

Thumbs down

I ordered my Visor Deluxe through a friend in the US September 17. 1999. He has not yet received it... This must be the longest wait for a computer product EVER! I bought a PalmIIIc yesterday an plan to cancel my order for the Visor (complete with backup, flash and modem modules...).

Sorry Handspring, this just doesn't measure up to the high standards set by Palm in terms of service and shipping.

Anyone with a longer wait???

norpilot is offline Old Post 02-29-2000 07:30 AM
Click Here to See the Profile for norpilot Edit/Delete Message Reply w/Quote
D ev R ay 4Real
Member

Registered: Nov 1999
Location: Enumclaw, Wa
Posts: 268

Post

WHy doesn't someone contact the ultimate bulliten board homesite, and see if there is a maximum length? I'd bet there is...

D ev R ay 4Real is offline Old Post 03-03-2000 12:50 AM
Click Here to See the Profile for D ev R ay 4Real Edit/Delete Message Reply w/Quote
sdavida
Member

Registered: Oct 1999
Location: West Hollywood, CA 90069, USA
Posts: 126

Red face

quote:
Originally posted by D ev R ay 4Real:
WHy doesn't someone contact the ultimate bulliten board homesite, and see if there is a maximum length? I'd bet there is...


D ev R ay 4Real,

I have a friend that follows another web site that uses the same software. He says that there are several topics that have "hundreds of pages". The received log had gotten to the unheard of (on VisorCentral) level of 18 pages, so I'm afraid that software limit is not the problem.

I suspect that the "lost log" is the result of someone trying to "clean up" the discussion area, and simply deleting all topics started before some arbitrary date, not taking into account the last update date.

The loss of the log coincided with a serious performance problem on this site, and the removal of other "older" topics, perhaps in a failed attempt to improve performance.

I do miss the log; I used to look forward to updating it with new (and improved) data and charts.

Dave

sdavida is offline Old Post 03-03-2000 10:09 AM
Click Here to See the Profile for sdavida Edit/Delete Message Reply w/Quote
All times are GMT. The time now is 06:12 PM. Post New Thread    Post A Reply
 Pages (2): [1] 2 » Last Thread   Next Thread
[ Show a Printable Version | Email This Page to Someone! | Receive updates to this thread ]

Forum Jump:

Powered by: vBulletin Version 2.3.4
Copyright ©2000, 2001, Jelsoft Enterprises Limited.