Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

I can't seem to back up my Prism with the backup module. Anyone else have this problem?

Registered: Nov 1999
Location: Ann Arbor, Michigan USA
Posts: 790

I have a VDX, so my experience won't help you.

But: did it ever work for you? Did you try a soft reset? If not, you might try one either with the module in place or with the module out.

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Jeff

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

Well, it looks like I may have a bad module. See, I had purchased a second backup module for my Prism (the woman is getting my VDX so I want her to have a backup module too). The new module fails to backup my Prism, but my origianl backup module works in the Prism.

Registered: Sep 1999
Location: Texan in Calgary for a while
Posts: 1361

Sounds like a bad module. I have used the backup module with the Prism, Platinum, and Deluxe and have had no problems.

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James Hromadka
Old Friend

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

JHromadka,

I think it's a bad module too. I'm returning the new one at lunch for another.

Have you had any problems with the backlight on the Prism? Prior to a hard reset, my screen was brighter and had more vibrant colors. Now, after the reset, it looks kind of dark and some colors flicker.

Registered: Sep 2000
Location:
Posts: 45

bad module?

I was unable to get a complete restore from my backup module and am (still) awaiting a replacement from Handspring. I hope the problem is this simple

Registered: Oct 1999
Location: brooklyn, ny, usa
Posts: 190

The backup module I had was no good. Exchanged it for another and all is golden.