dtrego
Member
Registered: Aug 2000
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Posts: 60 |
I'm not sure if the Neo is like the Deluxe, but I know of a couple of Deluxes where the capacitor on the button board went bad - this provided the short-term power to keep the memory intact during battery changes. You might try to locate a replacement button board (don't know if the Neo's button board is different from the Deluxe - sorry) or, as a workaround, use a backup module to save everything before changing batteries and restoring from the module afterwards.
Best of luck with it!
-Dwayne
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