Registered: Nov 2000
Location:
Posts: 85

The ISP service has been great. The customer service...

I have a mystery charge on my credit card statement. It's for $83.77, which is far more than a month's service ought to be. I haven't yet heard back from YY whatinhell it's supposed to be, but I'll let you all know what the answer is if anyone is curious.

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...the patron saint of the easily amused...

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

Did you sign up for the free modem and 12 mos. or buy the modem and 6 mos.?

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what?<br>

Registered: Feb 2000
Location:
Posts: 94

when did you sign up? i noticed my first charge was for about $60, i was confused till i remembered that i had signed up in the middle of the month so they charged for a half month and then the upcoming month. so i signed up nov 15, and i was billed on Dec 1st for 11/15-11/30 and then billed for the month of december. That amount seems odd, but if you signed up say near the end of the month you might've missed a billing cycle, so you used it for a month and get charged for that, and then you also get charged for the month you're about to use.

my wireless phone company does the same thing, bills me before i use it...

Minh

Registered: Nov 2000
Location:
Posts: 85

quote:

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Originally posted by timmins
Did you sign up for the free modem and 12 mos. or buy the modem and 6 mos.?

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...the patron saint of the easily amused...

Registered: Nov 2000
Location:
Posts: 85

I've been informed that the wierd number is five days of prorated monthly service, plus two months of service.

Silly me. I should have just done the math. What's 1/30 of $39.95?

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...the patron saint of the easily amused...