captain88
Member
Registered: Oct 1999
Location: minnesota
Posts: 7 |
HERE IS MY CUST SX LETTER TO HANDSPRING:
HELLO!!!!!!
I know that you guys are still being inundated by zillions of notes, but I finally recieved my Visor Deluxze now 1 month ago, and the beam infrared is broken. After SEVERAL unanswered emails to cust support and several hours of cust support hold time, the nice guys in tech support finally answered after my 11th call, and they are supposedly sending ANOTHER Visor Deluxe.
Please advise me of the STATUS of the replacement unit, as it has been 2 darn weeks without a word/package, and I figured that Handspring would actually pay some attention to customers who have waited for and received a BAD product and have it billed wrong AND sent to the wrong address, so WHERE IS MY "FUNCTIONAL" VISOR DELUXE?!?!?!?!?!?!?
I guess I will continue sending the same email everyday until I get a cogent and specific reply. Sorry.......
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