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No contact with my screen


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Topic: No contact with my screen

Boven
Member

Registered: Oct 2001
Location: Sweden
Posts: 2

No contact with my screen

I'm not getting any response from my screen when I use stylus or fingers anybody experienced same problems. I have tried to hardreset it but it did not help.It's a Visor DeLuxe i have

Thanks in advance!

10-26-2001 05:33 PM

Burns
Member

Registered: Oct 2000
Location:
Posts: 206

This may be a dumb question but, did you drop it?

- Burns

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10-26-2001 06:46 PM

Boven
Member

Registered: Oct 2001
Location: Sweden
Posts: 2

Nop It just "happend"

10-26-2001 06:50 PM

potter
Member

Registered: Feb 2000
Location: SW Virginia
Posts: 290

Re: No contact with my screen

quote:
Originally posted by Boven
I'm not getting any response from my screen when I use stylus or fingers [...] I have tried to hardreset it but it did not help.

So after having done the hard-reset, I assume you are stuck at the digitizer calibration screen, unable to get any further, unable to do anything with your DLX except turn it on and off. If this is where you are then:

If the DLX is still under warranty, then give Handspring a call to arrange for a replacement.
If the DLX is no longer under warranty, then you have some chooses:
1. Open up your DLX and look around. It may be as simple as a loose connection. (It is getting to be colder weather now (in the northern hemisphere), so remember to ground yourself on some metal object before starting, then ground yourself to the negative battery terminal before and after opening the case.)
2. Giving Handspring a call to arrange for a out-of-warranty replacement. I think they charge $80 (US) for this.
3. Time for a new PDA.