Registered: Oct 2000
Location:
Posts: 15

Uh-Oh - Static Electric shock to Prism

I just reached for my Prism, and when I grabbed it delivered a static electricity shock.

Now, tapping anywhere on the silkscreen, including the buttons, will only activative the application's dropdown menu - I can't actually select anything from the application menu, nor can I use the silkscreened buttons to select different applications, call up the calculator or do a search.

The hard buttons still work, though.....

I've tried two soft resets, and still no luck -

someone please tell me I didn't just fry my Prism, that there's an easy way to fix it!

Hoping for the best.....
TIA
Ed

Registered: Jul 2000
Location:
Posts: 3034

Re: Uh-Oh - Static Electric shock to Prism

quote:

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Originally posted by gandoe
I just reached for my Prism, and when I grabbed it delivered a static electricity shock.

Now, tapping anywhere on the silkscreen, including the buttons, will only activative the application's dropdown menu - I can't actually select anything from the application menu, nor can I use the silkscreened buttons to select different applications, call up the calculator or do a search.

The hard buttons still work, though.....

I've tried two soft resets, and still no luck -

someone please tell me I didn't just fry my Prism, that there's an easy way to fix it!

Hoping for the best.....
TIA
Ed

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Registered: Oct 2002
Location:
Posts: 10

I did the same exact thing, with the same exact symptoms (unable to launch apps). I did a hard reset, and it came back up, but got into an endless loop while trying to calibrate the digitiser [sp?].

I'm trying the battery drain idea, but it didn't seem to work (maybe I didn't let it go all the way?).

Can anyone tell us if the prisms are dead or not? Is there hope?

Thanks!

Registered: Oct 2000
Location:
Posts: 15

What worked for me was to let the battery drain completely - I also got into the endless loop with the digitizer after the hard reset, so I just left my Prism on (I had to tap the power button down) for about 36 hours....after it was completely dead, I was able to recharge and get it back to life.