Registered: Oct 1999
Location: Mississauga, Ontario, Canada
Posts: 8

Has anyone successfully Hotsync'd (USB) with an Outlook2000 installation ? I tried it on my Win98 machine and get a DLL error in the HotSync log (USB seems to be working well). I plan to send the log to Tech Support at HS, but am hoping that someone else has experienced (and fixed) this problem.

Long wait (3 months) for Visor, now useless if it cannot sync with Outlook2000.

Registered: Oct 1999
Location: Birmingham, AL
Posts: 103

BigC,
I don't have a problem with Outlook 2000. I use it at home and work. Both machines are Win2K machines, so I don't know if that matters (doubt it). Did you try reinstalling the Palm software? Good Luck getting a response from TechSupport.

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BC

Registered: Dec 1999
Location:
Posts: 103

It's been fairly problamatic for me. At work I can sync with Calendars and Contacts but not with Tasks or Notes. At home I've had trouble with all and went back (at least temporarily) to using Palm Desktop.

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Thanks,
Jay

Registered: Dec 1999
Location:
Posts: 21

BigC,
No problem with me, I'm using Outlook2000 and Win98SE. Maybe because I'm using 98SE.

When you find out what was wrong would you please let us all know.

[This message has been edited by QL21 (edited 12-16-1999).]

Registered: Sep 1999
Location: San Francisco, CA
Posts: 431

I am successfully synching to Outlook 2000 on Win98SE and on WinNT4 SP3 without any problems.

The WinNT4 synching is obviously being done via the serial port.

Registered: Dec 1999
Location:
Posts: 1

I had problems getting the Visor to HotSync with Outlook 2000 ... also got the DLL error. I sent two e-mail messages to Handspring, one of which included the log but they did not respond. I kept trying thing and even managed to crash my computer, causing my tech people to spend an afternoon restoring it.

When I called, the tech person at Handspring did work with me (since I was under orders NOT to try again until I talked to them). We went to Internet Options (Start|Settings|Control Panel) and Netscape was set as my e-mail provider. I changed that to Outlook and then everything worked fine.

Registered: Oct 1999
Location: Mississauga, Ontario, Canada
Posts: 8

Finally got it working by myself - no response from Tech Support at HS. Reinstalled the software off the Handspring CD (included Palm Desktop this time) and it works. Just works, not works well. Syncs with no errors only on the second attempt (every single first attempt since a reboot fails). Something I can live with, I guess.