Registered: Jan 2000
Location:
Posts: 51

I just got my unit yesterday. So far I have to do the soft reset every time before Hotsync. It would not Hotsync w/o reset. It is starting to annoy me.

I decreased the speed from "As fast as possible" down to 19200 baud. It seems to work every time now. But we just have to wait and see.

I was wrong. It does not work every time. I still have to soft reset for it to work. Anybody finds a fix please post.
Thanks,
Saran
[This message has been edited by saranss (edited 01-26-2000).]

[This message has been edited by saranss (edited 01-28-2000).]

Registered: Feb 2001
Location:
Posts: 1

You guys rule!!! One person's happy ending...

I had this problem a month ago, THOUGHT I had fixed it by deleting and reinstalling the registry, etc, etc...

Last night, hotsynced fine. This am (8 hours later), no dice.... I thought "WHAT GIVES...", all i did in the interim was sleep...

Got on this website, read things that either talked about putting your thumb on the cradle, registry things I already tried, or hocus pocus rebooting stuff. Didn't believe a word, but what did I have to lose.

PIN resetted the visor, wiped the pins of the visor and the cradle with my thumb (suggestion: wipe the donut off your hands first), popped it in the cradle, and VOILA, the little screen popped up saying "Handspring cradle detected, installing driver..."

Thanks guys....

sullo

__________________
I can do all things through Christ which strengtheneth me- Philippians 4:13

Registered: Aug 2000
Location:
Posts: 107

I'm having difficulty getting Win2k to even see my USB cradle anymore. All my other USB devices (mice etc.) work fine. I jam my cradle in either port and nothing happens. I check in control panel and it says that that USB port is empty. Is there any solution to this? I think it may be that my cradle is shot but I don't want to jumpt the gun and buy a new one if others are experiencing similar problems and have possible solutions. I wish there were a way to test the cradle....

Thanks for the help,

Arker.

Registered: Jan 2001
Location: Comox, BC, Canada
Posts: 8

#&^$*$#&^#@$ VDx!

It seems that I can sync EVERYTHING but my mail (Netscrape). I've tried everything! I'm getting to the point where I just hard-reset my VDx and see what happens then... any help?!

__________________
Matthew Bevan
matt dot bevan at home dot com
- Half a bee, philosophically...

Registered: Nov 1999
Location: Ann Arbor, Michigan USA
Posts: 790

quote:

---

Originally posted by Eug
If you're thinking of upgrading to Win2000, just note that as of today there is no USB driver for the Visor yet. Windows 98 is the only option.

---

Bzzzz! Wrong answer!

Current Handspring software has been allowing me to sync to Win2000 via USB for months.

__________________
Jeff

Registered: Nov 2000
Location:
Posts: 78

Needed soft reset

Thanks for this very useful post. I had my Visor synched every day for months now and solved my little problem with a soft reset as recommended in this post. Saved me the effort of starting a new post.

Registered: Jul 2000
Location: Tampa,FL
Posts: 19

Man, you think you guys have problems, I haven't been able to get to get my Visor to sync since 12/04/00!!!! I've tried every solution in this thread except to try syncing w/a different PC. I'm tempted to go buy a serial cradle, just so I can verify if it is a visor hardware problem.I am soooo frustrated with Handspring tech support, they seem completly unable to figure out what's wrong.
AAAAARRRRRRGGGGHHHHHH!!!!!!!!

__________________
"I sync, therefore I am."

Registered: Feb 2001
Location: Atlantic Rim
Posts: 570

Won't Sync? Try This....

Christ, I went through hell a couple of weeks ago...not only wouldn't my Visor sync, it went from working fine to not even being recognized by my computer as anything other than an "Unknown USB Device". I brought my serial port cradle home and it worked fine...but two USB units later it still wouldn't sync.

Come to find out the pick-ups on my Visor Unit were encrusted with a strange sugary substance that, once removed, allowed the USB cradle(s) to work just fine.

Registered: Mar 2000
Location:
Posts: 12

Thanks!

I'm so glad this forum exists! I was having syncing problems, which was really messing things up and all I needed was the soft reset. It is syncing as I type :-)

Registered: Jul 2000
Location: Tampa,FL
Posts: 19

Finally!!!

Well, after two months (and $50 Long Distance), HS finally sent me a replacement Visor. Turns out it was a hardware problem all along. Go figure.

__________________
"I sync, therefore I am."

Registered: Oct 2000
Location:
Posts: 4

Hotsynch problem

I was getting a fine HotSynch until about a month ago, and now I get error messages on my desktop with Window 98 at each try...I've tried rebooting, and still get the same error each time. The messages are as follows:HOTSYNC caused an exception e06d7363H in module MSVCRT.DLL at 015f:7800ac4e.
Registers:
EAX=0067f3c8 CS=015f EIP=7800ac4e EFLGS=00000206
EBX=00000000 SS=0167 ESP=0067f3ac EBP=0067f3d4
ECX=00000000 DS=0167 ESI=7802ee08 FS=0d1f
EDX=00000001 ES=0167 EDI=0067f3d4 GS=0000
Bytes at CS:EIP:
5f 5e c9 c2 08 00 55 8b ec 51 53 56 57 8b 45 0c
Stack dump:
2102e7a0 007a3330 e06d7363 00000001 00000000 00000000 00000003 19930520 0067f400 5f4bb5d8 0067f3f8 5f47d5b1 0067f400 5f4bb5d8 2102e7a2 007a3330

OUTLOOK caused an invalid page fault in
module <unknown> at 0000:00000009.
Registers:
EAX=0000008a CS=015f EIP=00000009 EFLGS=00010202
EBX=6f9a9871 SS=0167 ESP=0062fb58 EBP=0062fb98
ECX=90cd40c1 DS=0167 ESI=0062fba0 FS=333f
EDX=0000000c ES=0167 EDI=00000002 GS=0000
Bytes at CS:EIP:
00 9a 06 65 04 70 00 65 04 70 00 54 ff 00 f0 08
Stack dump:
bff70167 6c1736f0 0062fba0 6f9eb078 0000008a 0062fba0 00000002 00000000 6f9a9890 00000007 0000008a 0062fba0 00000002 0062fcc4 00000000 00000000

Any suggestions are greatly appreciated. Thanks in advance.