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EricG
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I've had similar weird issues with my USB reader as well..

Best solution I found was to unplug the reader (with the card still in it) and plug it back in.. seems to fix the problem..

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EricG is offline Old Post 03-21-2001 11:41 PM
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Matthew Nichols
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Hm, I installed new drivers & it seems to be working fine now. Still, some images I'm converting with gMedia directly to the card are turning up as a corrupt or something & don't display within gMedia, on a whim I tried moving it to RAM and it gave me an error message (Thats how I came to the conclussion that its corrupt).

gMedia images aren't much to get excited over anyways though...even the images I have manually resized show up blocky. Perhaps FireViewer will extend their new support of external media to the MemPlug soon.

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Matthew Nichols is offline Old Post 03-22-2001 12:05 AM
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MemPlug Support
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Registered: Mar 2001
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Cool

Dear Matt,

Thank you for your prompt message. I try your way and find it cannot directly convert movie files to SmartMedia card.

However, would you please try this way to convert the image file:
1) convert movie files with using gMovieMaker
2) save your files into your harddisk
3) copy files from your harddisk to SmartMedia card through SmartMedia reader.

gMovie is our third party image and movie player software. I'll pass your message to gMedia for their reference.

Best Regards,
MemPlug Support

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MemPlug Support is offline Old Post 03-22-2001 03:11 AM
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Matthew Nichols
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Yes, saving it to hard drive first & then copying it over worked. The odd thing was that I did this a couple time and always at least a couple of the images were transfered successfully, perhaps the reader couldn't keep up? I dunno.

Now I've got a new problem though Right now I'm in the process of loading up all my docs onto an 8mb SmartMedia card. I was able to move a Peanut Reader book (Star Wars: Saboteaur)to the SMC fine and it transfer back fine. The problem is that I can't figure out a way to send things into subdirectories using the built in file mover. When I try using my computer's mover it tells me "Cannot Move Saboteur: The filename, Directory Name, or volume label syntax is incorrect".

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Matthew Nichols is offline Old Post 03-22-2001 04:25 AM
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EricG
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Re: Re: MemPlug Problem

quote:
Originally posted by MemPlug Support
Our PiViewer is desiged to read jpeg files from Digital Camera. In order to read 160X160(pixels) images, you are recommended to convert your images with our blunded gMovieMaker and then view your images with gMovie.


quote:
Originally posted by EricG


Thanks.. I didn't think to try gMovie..

It would be nice to view them with PiViewer (hint.. hint.. hint..)



(follow up)

gMovie for still images didn't work out quite as well as I wanted it to. The images were not 16-bit and looked like water color paintings, also, I had thought that gMovie would have put all the "slide show" images into 1 pdb file, (it doesn't), so I had 262 pdb files, needless to say it took gMovie quite a while to load the directory for all those images.. I thought it had got stuck, but I left it alone and the directory eventually popped up..

hopefully, PiViewer will be enhanced to show 160x160 images with a 1:1 ratio.

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EricG is offline Old Post 03-22-2001 06:06 AM
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EricG
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Sample of PiView image display problem

I'm attaching a screen shot of the problems I have been seeing with some (not all) images from my Olympus digital camera when using PiViewer.


Please notice the sky, it's globs of black, not white (as it should be).

Attachment: p3220003.jpg
This has been downloaded 118 time(s).

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EricG is offline Old Post 03-22-2001 06:31 AM
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Matthew Nichols
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Re: Re: Re: MemPlug Problem

quote:
Originally posted by EricG
The images were not 16-bit and looked like water color paintings


Yes, I was surprised as the quality also. Even images resized to 160x120 came out blockified & bad looking. I've given up on gMedia and made an Images folder on the card full oh Handspring photo albums, if I want to show them some pictures I just copy the images over.

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Matthew Nichols is offline Old Post 03-22-2001 06:31 AM
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Matthew Nichols
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Re: Sample of PiView image display problem

quote:
Originally posted by EricG
I'm attaching a screen shot of the problems I have been seeing with some (not all) images from my Olympus digital camera when using PiViewer.


My camera does not seem to have this problem, its an older Agfa and a personal test I just did (Using flash against a white piece of paper, that should be bright white enough?) it displayed fine. But my camera is older and only goes 1024x768, so its tiny.

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Matthew Nichols is offline Old Post 03-22-2001 06:39 AM
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EricG
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Re: Re: Re: Re: MemPlug Problem

quote:
Originally posted by Matthew Nichols


Yes, I was surprised as the quality also. Even images resized to 160x120 came out blockified & bad looking. I've given up on gMedia and made an Images folder on the card full oh Handspring photo albums, if I want to show them some pictures I just copy the images over.



I agree, gMovie is kinda usless without sound and not ready for still image use yet.. If PiViewer was more open & flexible (i.e. could show all sizes of jpg's or with zoom in/out level setting ability), Teal Movie had memplug support, and the memplug enhanced version of Cspotrun is released, this would be THE ULTIMATE springboard.

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EricG is offline Old Post 03-22-2001 06:45 AM
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EricG
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Re: Re: Sample of PiView image display problem

quote:
Originally posted by Matthew Nichols


My camera does not seem to have this problem, its an older Agfa and a personal test I just did (Using flash against a white piece of paper, that should be bright white enough?) it displayed fine. But my camera is older and only goes 1024x768, so its tiny.



I doesn't always show up, maybe 1 in 15 images, and some only have a few pixels wrong not whole areas, but it seems to only affect either areas of pure white or pure black (they get inverted - i.e. white becomes black and vice-versa, but only the "pure" areas) as you can see the rest of the image seems fine (aside from the affected areas)

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EricG is offline Old Post 03-22-2001 06:48 AM
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EricG
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Re: Great Support and another question

quote:
Originally posted by Tom Pruitt
I did some further testing with my MemPlug using two different Visors (one deluxe, the other standard) and four smartmedia cards (3 Olympus, 1 Sandisk) and all results seem to point to the MemPlug.

Portable Innovations has already provided me an airbill number for my replacement adapter and just asked me to return the other adapter with delivery billed to them.

I haven't had any problems that required me to reset my Visor, but then my use of some of the PiViewer and gMovie features has been limited due to the battery drain issue. And I am hoping the Address DB corruption is related to the battery issue.

I saw a post asking about the gMovie registration. My disk had a username/serial number printed on it.

I do have another issue. After using the adapter in two different Visors, the CityTime display has been changed on both Visors. The nighttime shading is now horizontal lines and the border between night/day is no longer sinusoidal looking, but vertical. I will try to attach a picture. Has anybody else seen this?



Tom,

I noticed the same thing on my Prism.. City time is messed up... instead of striped bars I just get a light teal blue. But it looks essentially the same as your image (just in color). This happens with or without the memplug installed.

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EricG is offline Old Post 03-22-2001 07:43 AM
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Soul Raven
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I am experiencing similar things on my VDX, and I have never had a MemPlug installed (it's in the mail, I promise! Well, the SMC is, the MemPlug is backordered. Send some to PalmGear, please?). I think it has always been horizontal bars for me, and the vertical sides (as opposed to the "U" shape) makes sense as it is close to the spring equinox, and the day/night times are equal for everyone.

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Soul Raven is offline Old Post 03-22-2001 02:38 PM
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ajcross
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I got permanent Crosshairs on my Vdx

I'm not sure if this is a MemPlug problem.

I got my Memplug but am still waiting on smartmedia from newegg.com. I couldn't resist $54 for 64MB.

I was checking out the empty MemPlug and stuck it in and out a few times.

Later when an alarm went off on the Vdx, I had a vertical line and horizontal line that crossed 1/2" from the top and 1" from the left.

They were there no matter what program. I did a soft reset. Still there. I did a hard reset. Still there. I pulled my rechargeable batteries on the way to Best Buy for servicing. Put the batteries in to show the tech guy. No lines. I reloaded the Vdx and no lines.

Andy

ajcross is offline Old Post 03-22-2001 04:29 PM
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EricG
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I've done some testing and I don't think the City Time problem is actually a problem, (and definitely not related to the memplug), but a change in the light/dark areas on the world map as the earth is changing in it's orbit..! I think City Time is SUPPOSED TO DO THIS.

If you change the date on your Visor you can watch the shape of the light/dark area grow or shrink & change shape.

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EricG is offline Old Post 03-23-2001 03:18 AM
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Travis
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Unhappy Need flexibility

Got my Memplug, Got my 64 Meg SM, got my ZiO writer:
I don't like how small the images are on the screen. I can play with resizing them, but that takes up way more memory and paints really slow on my prism.

Why can't Memplug have a magnification option like fireViewer?

Oh well, at least I can read my ebooks once the reader comes out.

Time to balance the checkbook .... Arrrgghhh!

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Travis is offline Old Post 03-24-2001 04:39 AM
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Tom Pruitt
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CityTime OK, but Address DB corruption

Recieved a replacement MemPlug priority overnight and can definitely say the battery drain issue was specific to the first adapter. With this new adapter, I haven't been able to determine any difference between the MemPlug and the HandSpring Backup module I had been using.

With regard to the CityTime issue, I did some testing and it seems I remembered the shading better than it actually is supposed to be. Wasn't grey scale, but horizonal lines after all. Vertical lines for shaded area boundary also seems to be normal for this time of year. Next time I will try to think before I open my... err, type what I think is a problem.

Did confirm a problem transferring Address DB files to the smartmedia adapter. Both using the PiMover and PiBackup utilities, I get corrupted data when I read back my Address DB into RAM.

Using BackupBuddy and a Smartmedia adapter, I confirmed the problem is writing to the adapter, not reading the data back to RAM. Specifically, if I copy the DB to the adapter via a Smartmedia adapter then copy the DB to RAM, the DB is OK. Copy the same file from RAM to the smartmedia then back to RAM, and the DB is corrupted.

Using the PiMover utility, many hotsyncs, and many copies from RAM to smartmedia then back to RAM, I have concluded the PiMover utility does not correctly transfer the Address DB to Smartmedia if more than 8177 records are in the DB. I suspect PiBackup has the same issue. The boundary might be off by one record since I have one private record in my Address DB.

I haven't used the PiViewer and gMovie utilities much so cannot comment on these programs. In all the operations I did to determine the 8177 record boundary, I did not have any errors (fatal or otherwise) of any kind (other than the address DB issue).

Has anybody else seen this Address DB problem?

Last edited by Tom Pruitt on 03-25-2001 at 04:46 AM

Tom Pruitt is offline Old Post 03-25-2001 04:25 AM
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PiDeveloper
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Re: CityTime OK, but Address DB corruption

quote:
Originally posted by Tom Pruitt
Recieved a replacement MemPlug priority overnight and can definitely say the battery drain issue was specific to the first adapter. With this new adapter, I haven't been able to determine any difference between the MemPlug and the HandSpring Backup module I had been using.

With regard to the CityTime issue, I did some testing and it seems I remembered the shading better than it actually is supposed to be. Wasn't grey scale, but horizonal lines after all. Vertical lines for shaded area boundary also seems to be normal for this time of year. Next time I will try to think before I open my... err, type what I think is a problem.

Did confirm a problem transferring Address DB files to the smartmedia adapter. Both using the PiMover and PiBackup utilities, I get corrupted data when I read back my Address DB into RAM.

Using BackupBuddy and a Smartmedia adapter, I confirmed the problem is writing to the adapter, not reading the data back to RAM. Specifically, if I copy the DB to the adapter via a Smartmedia adapter then copy the DB to RAM, the DB is OK. Copy the same file from RAM to the smartmedia then back to RAM, and the DB is corrupted.

Using the PiMover utility, many hotsyncs, and many copies from RAM to smartmedia then back to RAM, I have concluded the PiMover utility does not correctly transfer the Address DB to Smartmedia if more than 8177 records are in the DB. I suspect PiBackup has the same issue. The boundary might be off by one record since I have one private record in my Address DB.

I haven't used the PiViewer and gMovie utilities much so cannot comment on these programs. In all the operations I did to determine the 8177 record boundary, I did not have any errors (fatal or otherwise) of any kind (other than the address DB issue).

Has anybody else seen this Address DB problem?



Hi Tom,

We would like to take this issue seriously. Could you please kindly contact our support team at [email protected]? So we may find out the root cause of it. Thanks

Best regards,
PiDeveloper

PiDeveloper is offline Old Post 03-27-2001 01:38 AM
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Travis
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Angry Can't delete gMovie!!!

Anybody else had this problem? I can't delete gMovie off my Prism. Not even with beam box!

-T

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Travis is offline Old Post 03-27-2001 12:56 PM
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anton
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Re: Can't delete gMovie!!!

quote:
Originally posted by Travis
Anybody else had this problem? I can't delete gMovie off my Prism. Not even with beam box!

-T


In Pipreferences set gMovies: Run on module. Then gMovie is not installed in the Ram of your Visor. You can't delete it then either as it is stored in the flashram of the module. The little dot in front of the gMovie name indicates then that it is not stored i your Visor's ram.

anton is offline Old Post 03-27-2001 07:45 PM
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Travis
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Unhappy Well I feel foolish!

Thanks! That was it!
-T

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Travis is offline Old Post 03-27-2001 08:41 PM
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