dredhead
Member
Registered: Nov 2000
Location:
Posts: 85 |
quote: Originally posted by timmins
Your problems are almost verbatim of mine. No clue how to solve.
I gave up on their customer service.
They're very nice people. Not altogether the most knowledgable bunch, but they're nice. I find it hard to get overly upset at them, when Omnisky users are having nearly identical problems.
My first modem, the one without the YY warez on it, functioned beautifully ('cept for that whole not charging issue...). The new one does not. It doesn't necessarily follow that YYs 'ware is to blame. Novatel's operating software may have changed too. Maybe Novatel isn't giving the saps at YY the whole story. Maybe the whole Springboard thing hasn't been perfected yet.
I'm annoyed as hell, too. But until such a time as I can actually remove the YY software from the module comes to pass, I'll refrain from jumping to conclusions.
It'll be a new thing for me.
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